Get in touch

Member enquiries

To make an enquiry about your membership, please login to My HBF

My HBF also allows you to:

• View all your HBF policy information
• Update your personal information
• Make payments online and more

General enquiries

For general enquiries, please contact our member services team via our online contact form - or if you wish to send attachments to us, please email memberservices@hbf.com.au 

Compliment or complaint?

If you wish to provide feedback about your experiences with HBF, please email our dedicated Member Experience Team.

Call us

You can call us on 133 423 during these times:

• Monday to Friday: 8am - 6pm (WST)
• Saturday: 9am - 12pm (WST)

International enquiries

If you're currently overseas and would like to contact us, please call +61 8 9265 6111.

Media enquiries

To make a media enquiry please contact Andrew Walton, Group Public Relations Manager on andrew.walton@hbf.com.au or call (08) 9265 6181.

We have 18 branches conveniently located across WA

Use the branch locator tool below to find your nearest member service centre.  We also have a mobile sales centre which moves from location to location. You may see it in shopping centres, and trade shows or exhibitions.

Write to us

Please post all written enquiries or feedback to:

HBF, GPO Box C101, Perth WA 6809