HBF Careers

Senior Claims Consultant, General Insurance

Number of positions
1 x Full-time Position available

Location
CBD

Purpose

Are you seeking a career in the insurance industry?
Is a fun and friendly work environment appealing for you?
Want to work in the CBD for an organisation that really cares about its members and staff?

General Insurance (GI) Senior Claims Consultant is responsible for the registration, assessment and processing of claims whilst ensuring excellent customer service at all times.

Key responsibilities

Creation of claim details into the system by reviewing estimates, registering and authorising of payments
Processing claims & recovery
Determine, negotiate and dispute liability
Salvages for Motor Vehicles and Home Contents
Provide accurate claiming advice and guidance to our members

Full on-the-job training and support will be provided to the successful applicant, as well as ongoing personal development through the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).

Selection criteria

2 years experience within a General Insurance Claims Department
Demonstrated understanding of insurance principles and procedures, Insurance Contracts Act and Code of Practice
Demonstrated ability to loss adjust by minimising losses
Demonstrated understanding of computer literacy with keyboard skills being essential
High level of customer service skills
Proven ability to work as part of a team
High level of oral and written communication skills with attention to detail
Demonstrated ability to manage and organise time effectively

Closing date

Friday, 11 July 2008

How to apply

Initial phone enquiries can be directed to Janelle Rockley, General Insurance Claims - Team Leader on 9265 8676.

Applications must include a CV and covering letter clearly addressing the Selection Criteria as outlined in the Position Description.

Applications should be addressed to:
People Service Recruitment and Admin Assistant
HBF, GPO Box C101, Perth WA 6809
Email: recruitment@hbf.com.au