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HBF Health Connect

If you suffer from a chronic or long-term illness, we know it can sometimes be difficult to stay well outside of hospital, access practical health programs, or find relevant information about your specific health conditions.

So HBF Health Connect is here to find and deliver the support you may need to help you take control of your health and wellbeing.

HBF Health Connect is a health triage and support service for eligible HBF members diagnosed with chronic or long term illness. HBF Health Connect could help you manage and improve your health by connecting you with programs that can:

• Provide you with support, education and advice from a personal health coach 
• Work with you to set and achieve individual health targets and goals 
• Improve your overall health and wellbeing

The programs are fully covered by HBF for eligible members on Ultimate, Top Hospital, Intermediate Hospital or 55+ Twin Pack.

Find out how HBF Health Connect can help you.

How does it work?

HBF Health Connect links you with programs that provide knowledge, skills and support to help you manage your own health conditions.

The first step is having a chat with a qualified HSS Nurse. They’ll confirm if you’re eligible and get an in-depth understanding of your individual needs and circumstances so they can connect you with a program (or tailor a program just for you) that can deliver positive health outcomes for you. The programs could be delivered via:

• In-home care
• Personal telephone coaching and support
• Community support groups
• Group exercise and education programs

HBF Health Connect doesn’t replace your GP or treating specialist. It’s designed to work together with your existing health professionals to ensure you receive the best care possible.

If you’d like to find out more and check whether you may be eligible for an HBF Health Connect service, please call 1800 811 449 to speak with a qualified nurse. You can read more about some of the specific programs you could be connected with below.

• The COACH Program
• CPRwa
• Perth Based Chronic Disease Program