Get In Touch

Call Us

Call us on 133 423.

From Monday to Friday (WST) 8am - 6pm and Saturday 8am - 1pm (WST).
For International enquiries, please call
+61 8 9265 6111.

To speak to our multilingual team, please call 1300 735 137.

Visit Us

We have 19 branches conveniently located in WA. Use our branch locator tool below.

Branch Locator

find a multilingual branch

Find a branch that speaks your language

Email or Write to Us

For general enquiries or to provide feedback, please contact our Member Services Team.

Please post all written enquiries or feedback to:

HBF
GPO Box C101
Perth WA 6809

Login to myHBF

To make an enquiry about your membership, please login to myHBF.

myHBF also allows you to:

View all your policy information
Update your personal information
Make payments online
Submit claims and more

Something to tell or ask us?

General enquiries
For general enquiries, please contact our Member Services Team.

Compliment or complaint about your experiences with HBF?
Please email our dedicated Member Experience Team

Find out about our complaints process.

Media Enquiries

For all media enquiries, please contact:

Andrew Walton, Group Public Relations Manager on 0438925050.