All HBF providers are governed by our Privacy Statement and Fund Rules.
HBF will pay benefits for eligible members for services and goods provided by Approved Providers* and Medical Providers*.
The general principles and membership rules, including payment of benefit are set out in the Fund Rules.
HBF takes the privacy of all providers whose personal information HBF collects seriously and as a provider you should ensure
that you have read the privacy statement applicable to your relationship as a provider with HBF.
* Refer to HBF Fund Rules for definitions.
Provider registration information
Here you will find information to help you register as an HBF provider quickly and easily. Use the search function to browse
registration information within:
- Medical providers
- Ancillary providers
You will also find details of documentation required, along with the relevant forms that can be downloaded for completion.
Ancillary Providers
All ancillary providers must adhere to the HBF Approved Provider Terms and Conditions as part of their registration with HBF.
Dental Hygienists, Dental Therapists and Oral Health Therapists
HBF is aware that changes to the Dental Board of Australia’s Scope of practice registration standard effective 1 July 2020 remove the requirement for a Structured Professional Relationship between a dentist and dental hygienist, dental therapist or oral health therapist. HBF has not yet determined whether this change will be implemented.
Benefits on treatment provided by a dental hygienist, dental therapist or oral health therapist will continue to only be payable when the provider has a Structured Professional Relationship with a dentist and bills using the provider number of that dentist.
HBF will continue to monitor the situation and will notify relevant parties if and when this position changes.
Hospital forms
Contact information
Medical Gap enquiries
(08) 9265 8877
medicalgap@hbf.com.au
Ancillary Registration enquiries
(08) 9265 6125
provreg@hbf.com.au
Ancillary Member Plus Enquiries
(08) 9265 8878
ancillaryproviders@hbf.com.au
Medical schedules
The HBF Medical Benefit Schedule is not available on the website, if you require a copy of this schedule
in an excel format, please send your request to medicalgap@hbf.com.au.