HBF Providers

At HBF we understand how important our health care providers are in caring for our members in the moments that matter.

New

We're here to help! We've improved our processes so that it's easier for you to work with us. Call us directly on 1300 810 475. Medical or Hospital provider? You can now email your invoices to us.

Please select from the provider types below for more information:

Here we have compiled helpful information and resources to help you help our members.

HBF has a large number of HBF Member Plus hospital agreements managed by the Australian Health Alliance (AHSA) outside of WA.

Find out more about:

  • HBF Member Plus Hospitals
  • Hospital query forms
  • Eligibility queries
  • How to contact our hospital team
  • How to submit your hospital invoices via email (New!)
Select

HBF participates in Access Gap Cover (AGC) with the Australian Health Service Alliance (AHSA) for medical services performed outside of WA.

Find out more about:

  • HBF and AHSA
  • Access Gap Cover
  • How to access the latest schedule rates
  • FAQs
  • How to contact our medical team
  • How to submit your medical invoices via email (New!)
Select

HBF pays benefits towards a range of ancillary goods and services provided by approved allied health and natural therapy providers.

Find out more about:

  • HBF ancillary providers
  • HBF’s approved provider terms and conditions
  • Registration information
  • How to contact our ancillary team
Select

HBF health & support programs

Managing chronic health conditions can be challenging which is why HBF recognises the benefit in providing extra support to members through a range of health services and programs.

If you wish to find out more about your patients’ suitability for an HBF health service or program click here:

All HBF providers are governed by our Privacy Statement and Fund Rules.

HBF will pay benefits for eligible members for services and goods provided by approved providers* and medical poviders*. The general principles and membership rules, including payment of benefit are set out in the Fund Rules.

HBF takes the privacy of all providers whose personal information HBF collects seriously and as a provider you should ensure that you have read the privacy statement applicable to your relationship as a provider with HBF.

*Refer to HBF Fund Rules for definitions.

View our Provider Privacy Statement View our Fund Rules