All HBF providers are governed by our Privacy Statement and Fund Rules.
HBF will pay benefits for eligible members for services and goods provided by Approved Providers* and Medical Providers*.
The general principles and membership rules, including payment of benefit are set out in the Fund Rules.
HBF takes the privacy of all providers whose personal information HBF collects seriously and as a provider you should ensure
that you have read the privacy statement applicable to your relationship as a provider with HBF.
* Refer to HBF Fund Rules for definitions.
Provider registration information
Here you will find information to help you register as an HBF provider quickly and easily. Use the search function to browse
registration information within:
- Medical providers
- Ancillary providers
You will also find details of documentation required, along with the relevant forms that can be downloaded for completion.
Ancillary Providers
All ancillary providers must adhere to the HBF Ancillary Provider Requirements as part of their registration with HBF.
Hospital forms
Contact information
Medical Gap enquiries
(08) 9265 8877
medicalgap@hbf.com.au
Ancillary Registration enquiries
(08) 9265 8877
provreg@hbf.com.au
Ancillary Member Plus Enquiries
(08) 9265 8878
askhealth@hbf.com.au
Medical schedules
The HBF Medical Benefit Schedule is not available on the website, if you require a copy of this schedule
in an excel format, please send your request to medicalgap@hbf.com.au.