How could a physiotherapist help me?


4 minutes

24 February 2022

A physiotherapist working with her client to treat shoulder pain

If you’re experiencing aches, pains, injury or mobility issues, a physio could help get you moving and feeling better. Here’s how.

In this article

What is a physiotherapist?

Physiotherapists (or physios) can help treat a wide variety of conditions – from sporting injuries, to aches and pains, mobility issues and recovery from surgery.1 

Using a range of physical techniques, they work closely with you to help reduce pain and stiffness, improve your range of movement and help you live life to the fullest.1

Physios often work alongside other health professionals to help people manage their condition.2

What issues can a physiotherapist help with?

A few common things a physio can help with include:1 3

  • Sports injuries
  • Rehabilitation after illness or surgery
  • Muscle and joint pain
  • Chronic pain management
  • Arthritis
  • Pelvic pain and incontinence
  • Neurological conditions like Parkinson’s disease or multiple sclerosis
  • Occupational health
  • Developmental delays in children

What techniques does a physiotherapist use?

Physios use a range of techniques depending on the problem they’re addressing.

Some common techniques include:2

  • Stretching, mobility and strength exercises
  • Joint mobilisation and manipulation
  • Massage
  • Acupuncture and dry needling
  • Hydrotherapy (treatments in or involving water)
  • Assistance with the use of mobility aids such as splints, crutches, walking sticks and wheelchairs.

A physio may also offer advice about ways to improve your overall wellbeing with regards to exercise and lifestyle.

What to expect at your appointment

You don’t need a referral to see a physio, so you can book an appointment at any time. However, it can be a good idea to talk to your GP first.1

At your first appointment, you can expect your physio to ask some questions about what you’re seeking help with, how your symptoms developed and how they are affecting you now.

You should also tell your physio about any past injuries, major health problems and how much exercise you do.2

Your physio can then assess what’s wrong, make a diagnosis, and develop a treatment plan that considers your lifestyle, activity and overall health.2

They’re also trained to help you understand your condition – so don’t be afraid to ask questions if you want any more information.2

Does health insurance cover physiotherapy?

  • HBF physio cover can pay benefits towards visits with a physiotherapist, up to your annual limit.

If you’re an HBF member, you can check what you're covered for by logging on to myHBF or calling us on 133 423.

Extras explained – how much do I get back?

Certainty feels good, that’s why we’ve created a line-up of extras options that give you a guaranteed % back^ on your visits to popular services like Physio, Chiro, and Dental.

Explore HBF Extras


  1. 1healthdirect – Physiotherapy (2020)
  2. 2Australian Physiotherapy Association – What is physio?
  3. 3Australian Physiotherapy Association – Physio can treat


This article contains general information only and does not take into account the health, personal situation or needs of any person. In conjunction with your GP or treating health care professional, please consider whether the information is suitable for you and your personal circumstances.

^Annual limits and waiting periods apply. Percentage back benefits are payable for services, programs and providers approved by HBF, when provider charges in accordance with the Member Plus schedule fee. Excludes Basic Extras and closed products.