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HBF - one of Australia’s largest health insurers

With over 75 years of experience looking after the health of West Australians, HBF has become the largest health fund in WA and one of the largest in Australia, boasting around 1 million members. You can trust HBF to look after your health and insurance needs.

Your partner in health

Regular physical activity not only keeps the body in tiptop shape, but also keeps the mind healthy too. To help members become active, HBF offer a range of initiatives, like discounted gym memberships, running gear and eyewear.

HBF members are happier

Focus on services and member benefits means HBF members are more satisfied with HBF as their health insurer. In fact, they have the highest member retention of any major fund and are ranked number one for customer satisfaction amongst all the major health funds in Australia.

Frequently Asked Questions

As from 13 February 2017 you will become an “HBF member”.

You will remain on the same GMF cover you are on now, and it will retain the ‘GMF’ name e.g. GMF Lite Extras, GMF Mid Hospital.

As part of the integration, there will be changes to some cover benefits. If you have been impacted, all changes are explained in a letter you would have received recently.

There will be no change to base premiums at time of integration with HBF. There may be minor rounding to premiums, subject to payment frequency.

Yes! From Monday 13 February 2017, this change means you can now enjoy a range of additional services and benefits as an HBF member including:

  • Discounts on home, car and travel insurance
  • Discounted tickets to the movies, theme park and attractions
  • Discount on sports clothes, accessories and nutrition online at Running Warehouse
  • Discounts on Discounts on eyewear such as sunglass and contact lenses
  • And much more!

All your new HBF member benefits have been outlined in the HBF booklet sent to you recently and will be effective from Monday 13 February 2017.

You can claim as a GMF member with your GMF member card up until Sunday 12 February 2017. We recommend sending through any outstanding claims for processing now before the transition to HBF.

From Monday 13 February 2017, you will start using and claiming on your new HBF member card.

You can still send through your claims to HBF for processing, but suggest you do this as soon as possible.

You can download an HBF claim form here or claim online via your myHBF portal.

From Monday 13 February 2017 you can throw out your old GMF member card as it will no longer be active, and start using your new HBF member card – which you should receive by 13 February 2017.

Yes. After you become an HBF member you’ll still be able to visit our Kalgoorlie branch for support.

The GMF name will only be in the name of your cover. From Monday 13 February 2017, you will see HBF branding in the member communications you receive.

You can call us on 1300 134 909 or email us.

Do you have any other questions or concerns you’d like to talk to us about?

Get in touch with our friendly team today. Call 1300 134 909 or email us today.