COVID-19 payments to members
HBF is returning $42 million to members who held Hospital and/or Extras cover between 25 March 2020 and 30 June 2020.
Discover how hospital excess works and how it can help make health insurance cheaper.
Last updated 7 January 2020
Hospital excess is the amount of money you contribute upfront (out of your own pocket) before you can claim a benefit on hospital treatment.
You only need to pay the excess when you or someone else on your policy needs to go to hospital. You don’t have to pay hospital excess if you go to an extras service provider, like a dentist or physio.
An excess applies to both day and overnight surgeries, so even if you go in for a simple procedure (like a colonoscopy) you will still have to pay it.
The good news is that with HBF, you only pay hospital excess once per person, per calendar year (to a maximum of twice on a family policy) when you’re admitted to hospital.
Some hospital insurance policies have a set excess amount, while others give you the option to choose the excess. An optional hospital excess is designed to help reduce your premiums.
For example, a hospital insurance policy might let you choose to pay no excess, $250 excess, $500 excess or $750 excess. If you choose a higher excess, you will have a greater reduction on your premium. When going to hospital, the amount of excess you chose will be the sum you are required to pay upfront prior to claiming a benefit from your health fund.
Still unsure? Don’t worry, we’re here to help. Contact us and we’ll help choose
the best excess for you.
We'll help you find our best cover that suits your needs.
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