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New HBF digital member card
Who needs another card in their wallet? Download the digital member card and use your phone to tap and claim at a HICAPS terminal for your covered extras services.*
Depending on the service or type of procedure and your level of cover, HBF Member Plus hospitals may fully cover accommodation and theatre fees for your hospital stay, less any co-payments or excess.
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Medical Provider
HBF participates in the Australian Health Service Alliance (AHSA) medical gap cover arrangement called Access Gap Cover (AGC). Choosing an AGC medical provider may help to reduce or eliminate your out-of-pocket expenses for certain medical treatment received while admitted to hospital, also known as inpatient services.
As AGC medical providers choose to opt in and opt out on a case by case basis, we recommend that you obtain written Informed Financial Consent before treatment to confirm any out-of-pocket expenses charged by your provider.
To search for a participating AGC provider or to find out more about AHSA, please visit the AHSA website.
Please note that the AHSA AGC agreements do not apply to inpatient treatment performed in Western Australia.
Optical Providers
HBF's Member Plus optical network gives you access to a wide range of glasses including HBF's no gap range. Our major optical partners include:
Eyebenefit, Laubman & Pank, OPSM and Specsavers.
Dental Providers
HBF has a large network of health providers including dental. Some providers, called Member Plus providers, have chosen to enter into an agreement with HBF to help members minimise out-of-pocket expenses associated with treatment.
Find a dental provider
Extras Providers
Depending on your type of cover, we may pay a benefit for the following providers; dentists, chiropractors, physiotherapists, osteopaths, occupational therapists, podiatrists, psychologists, speech pathologists and dietitians. To see if your provider is covered, call us on 133 423.
The search facility is intended to help with identification of potential providers only. The above details may not be current and are not intended to be used to estimate potential benefits. To obtain a benefit quote for your proposed provider please call us on 133 423.
The accuracy of the information cannot be guaranteed as it is dependent on providers informing us of relevant changes. HBF claims no affiliation or association with any provider. Some providers have requested to be excluded from the list.
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