Medical, Dental and Optical Providers

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Friendlies Pharmacy

We’ve partnered with Friendlies Pharmacy to help our members take better care of their health by offering 15% off everyday purchases* in-store. Plus, depending on your cover, we have exclusive offers and benefits on a range of health services.

* Excludes prescriptions, discounted products, health services and related items.

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Member Plus Hospitals

Receiving treatment at a Member Plus hospital may help to reduce your out-of-pocket expenses.

For all agreed services at Member Plus hospitals, members will be covered for accommodation and theatre fees, less any co-payment or excess.

Whilst most services are agreed in Member Plus hospitals, some services or types of procedures are not. It is important to check that the service you require is covered at your chosen Member Plus hospital before being admitted to avoid any significant out-of-pocket expenses. Refer to Important Information below.

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HBF pays the same dollar benefit on all dental treatment regardless of the dental provider. Some dental providers, called Member Plus providers, have chosen to enter into an agreement to guarantee out-of-pocket expenses on Preventative dental treatment, which means a guaranteed 75%, 85% or 100% back*. Plus, eligible members receive one fully covered scale and clean at a Member Plus provider per calendar year.

For dental treatment outside of the Preventative category, HBF can’t guarantee out-of-pocket expenses so please call us on 133 423 for an accurate benefit quote.

For dental surgery being performed in a hospital or licenced day facility, members need hospital cover to be covered for accommodation and theatre fees.

^{* Depends on level of Extras cover. Waiting periods and annual maximums may apply.}

Member Plus

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HBF’s Member Plus optical network gives members access to a wide range of glasses including No Gap ranges. To be a Member Plus optical provider, at least 30% of the provider’s frames must be in a No Gap range.

Our major partners include: Eyebenefit, Laubman & Pank, OPSM, Specsavers, SPEQS and VSP. Refer to Important Information below.

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Important Information

The search facility is intended to help with identification of potential providers only. The above details may not be current and are not intended to be used to estimate potential benefits. To obtain a benefit quote for your proposed provider please call us on 133 423.

The accuracy of the information cannot be guaranteed as it is dependent on providers informing us of relevant changes. HBF claims no affiliation or association with any provider. Some providers have requested to be excluded from the list.

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Friendlies Pharmacy

Member Plus Hospitals

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Important Information

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