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COVID-19 member update
HBF have made the decision to cancel premium increases for 2020 which were due to take effect 1 April. For more information visit our member resource hub.
All-new Extras
Want more value, choice and control with your extras cover? Well, we've redesigned our extras to give you just that.
Building & Contents
Cover for your house and contents.
Building Insurance
Covers your house and other buildings on your property.
Contents Insurance
Cover for your contents at home and away.
We’ll also protect your investment with landlord's insurance and take care of your valuables wherever you are, with optional personal valuables cover.
Make a claim, 24/7
We’re here to pay claims and make your life easy in the process. Our claims team are available for you to make a claim 24/7.
3 levels of cover
With three levels of cover to choose from and flexible optional extras, you’ll only pay for the cover you need… and no more.
New for old replacement
Unlike some other insurers we’ll replace your contents with new equivalents, regardless of the age of your item.
Accidental damage cover
Our accidental damage policy is cover you’ll find very useful. It takes care of your contents, from cracked TV screens to lost phones – anywhere in Australia!
Reliable, trusted suppliers
We have a tried and tested network of builders and tradies, available around the clock for emergency repairs.
Rewarding your loyalty
Under certain policies, we’ll provide you with alternative accommodation if you’re unable to live at home as a result of building or contents loss or damage*
Whilst every claim is different, there are always a few things you can expect with HBF: we’ll be available 24/7 to lodge your claim, we’ll move things along as quickly as possible, and we’ll keep you informed at every stage.
Need to make a claim? Follow these simple steps.
Start your claim at any time of the day. Call 1300 559 867 to talk to a specialist.
Our Landlord insurance helps to protect your investment property and contents, along with an option to protect your rental income – for added peace of mind.
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