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How-to guides
Check out our simple how-to guides to assist you in managing your HBF cover online, anytime.
Get access to expert-led health support designed to help you hit your health goals and thrive.
HBF offers a range of special programs and benefits to help eligible members stay healthy, get healthy, manage chronic conditions, or just save a bit more on some common health costs.
Even better - some programs are fully covered for eligible members1.
From weight management to educational memberships, our range of Healthy Living Programs are designed to give access to preventative health benefits.
These programs are tailored for chronic health conditions and are a combination of at-home care, specialised telehealth, and group education.
HBF pays benefits for programs and services designed to assist eligible members improve their health. These are included under the Healthy Living Programs on extras cover.
Programs labelled "Healthy Living Programs" are available on Extras cover. Programs labelled "Health Support Programs" are available on Hospital cover. Programs and services labelled "Pharmacy" are available to all HBF members regardless of level of cover held.
Some programs and services may be excluded from your level of cover and have other eligibility requirements. Call us for more information.
Proven programs that educate, empower, and deliver sustainable results.
Health Support Program
The 12-week weight loss program is scientifically formulated and delivered online. To support you to achieve your weight loss goals the program also includes 3 telephone-based health coaching sessions with an accredited practising dietitian.
Weight management for osteoarthritis.
Healthy Living Program
In-person weight management workshops.
Personalised recovery support to achieve your mental wellbeing goals.
Insightful articles, videos, and health cover from HBF – all in support of your mental health.
Managing a chronic condition can be challenging at times and some people may benefit from some extra support. HBF has an in-house team of experts and partnerships with external providers that can help eligible members with chronic health management and recovery.
Telephone coaching for various chronic conditions such as type 1 and 2 diabetes.
At-home chemotherapy and other medical infusions.
Memberships with leading health organisations Asthma WA, Diabetes Australia, Coeliac Australia and Parkinsons WA.
Manage knee and hip osteoarthritis symptoms with a personalised program.
You can choose to visit a clinic or select a telehealth program.
An individualised and physiotherapist led exercise plan delivered by telehealth to help eligible members manage symptoms of knee and hip osteoarthritis.
A guided 18-week program to help you manage knee and hip osteoarthritis symptoms through better pain management and nutrition.
Special benefits that put your wellbeing first and give you more value from your health cover.
Fully covered* pharmacy health checks for eligible members.
Pharmacy support on your journey to quit smoking.
Fully covered* flu vaccinations for eligible members.
Articles, videos, and health cover from HBF all in support of your mental health.
Eligible members can use their extras cover to claim on medical and emergency IDs. A medical ID bracelet or necklace can advocate for you in an emergency by sharing the right information with first responders and medical personnel.
These are included under Healthy Living Programs on extras cover.
Including medical ID bracelets, necklaces, wristbands and membership.
Universal Medical ID including medical ID bracelets.
Including emergency ID bracelets and membership.
Your go-to for dental support, including how you can get the most value from your cover when it comes to dental treatment.
We'll help you find our best cover that suits your needs.
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