HBF is offering three months’ premium relief on health insurance under a package to support members directly impacted by the Wooroloo bushfire.
HBF Executive General Manager – Member Experience, Selina Torrance, said HBF wanted to help members dealing with the devastation caused by the bushfire.
“It’s unimaginable what people in these areas are going through, especially with the added emotional toll of the COVID-19 lockdown. We hope this relief package provides some support to our members during this very difficult time,” Ms Torrance said.
“Our thoughts are with all those impacted by the fires and we would like to thank the emergency services personnel and volunteers who are working tirelessly to protect the community.”
HBF has also sent 1,000 reusable face masks to the fire evacuation centre in Swan for distribution to people who have had to flee their homes.
Applications for HBF’s Wooroloo Disaster Relief Package are currently open until 1 March 2021. To be eligible for support, members must have held health insurance with HBF at 1 February 2021 and provide evidence that they are facing hardship as a result of the Wooroloo bushfire.
If members still require support after the three months’ premium relief, they may be eligible to use HBF’s hardship waiver to extend this support by suspending their health insurance cover for up to six months.
HBF members with home or car insurance wishing to make a claim due to the fire should call the 24/7 claims helpline on 1300 559 867. HBF is working closely with its general insurance partner, CGU, to help members through this difficult time.
Contact: Adrian Watson, HBF Corporate Affairs, CorporateAffairs@hbf.com.au / 0419 040 807
Please note that HBF no longer offers general insurance products, as of 1 July 2021.