*Price may be subjectto change upon checkout.
At HBF, we’re here to help in any way we can. Here’s some frequently asked questions about your change
As a not for profit health fund, operating our business efficiently while continuing to meet our
members’ needs is one of our highest priorities. As part of this our process, we have decided
to close a number of products that have been withdrawn from sale for several years. As you are
covered under one of these closed products, we will move to a comparable product from 11 December
We’re always looking for ways to ensure we can meet our members’ needs now and into the future. By
simplifying our product suite, this change will help ensure we manage our members’ funds wisely
and allow us to offer a comprehensive range of benefits and services.
We understand that planning a hospital stay can be a stressful experience. So for those members that
have an upcoming hospital admission after the 11th December 2017, we wanted to assure you that
you’ll still be covered for the same services. Also, we’ll honour your existing $200 excess level
As a reminder, an excess is a payment you make once per person per calendar year if you need to go
Yes. You can continue to use your current HBF member card as any product change will happen behind
If you require an additional or a replacement member card, simply login to myHBF to order a new card.
No, there’s nothing you need to do or worry about. In early December, you will be sent a confirmation
to let you know that the change has taken effect. In the meantime, please continue to use your
current cover as usual.
We want you to be absolutely clear on your cover so for details on your current level of cover, please
login to myHBF.
It’s always a good idea to see if your cover is moving in the same direction as your life, especially
if your circumstances or health needs change. Talk to one of our experts on 1300 550 296 to explore
your options today. We’d be more than happy to assist you.
More than 1 million members around Australia take out cover with us for very good reasons:
We need to confirm your location to show you the correct content, products and pricing.
Our products and prices differ from state to state. So we need to make sure you're looking at the right information to give you an accurate quote.
Content, products and pricing information is different if you live in Western Australia.
The product you’ve selected isn’t available for purchase in your state.
If you change location, we'll reset your quote and refresh the page to show you the content, products and pricing relevant to your location.