Stand Up to Joint Pain

We’ve partnered with Prima Health Solutions to help you better manage symptoms of knee and hip osteoarthritis.

How it works

Osteoarthritis can make everyday tasks more difficult. That’s why HBF is offering eligible members access to a health and wellness program in partnership with Prima Health Solutions at no extra cost. The program aims to help members effectively manage knee and hip osteoarthritis symptoms.

Personalised treatment plan

Depending on the outcome of your initial assessment you will receive a treatment plan relevant to your circumstances, considering all areas of your physical and emotional wellbeing.

Delivered in the comfort of your own home

All consultations delivered virtually (via telehealth or telephone) by an experienced physiotherapist.

Pain management

The program aims to reduce joint pain and stiffness and improve function, supporting you to move more freely.

Muscle strengthening

Targeted strength, balance and mobility exercises designed to help stabilise joints and improve mobility.

How to get started

Follow these four easy steps get started with the Stand Up to Joint Pain program.

  1. Check eligibility

    Eligible members can participate in this program at no extra cost. To be eligible, you must have:

    • Been diagnosed with knee or hip osteoarthritis,
    • Held hospital cover that includes cover for joint replacements for at least 2 months,
    • Not been previously enrolled in a Stand Up to Joint Pain program funded by HBF.
  2. Complete self-assessment

    Visit the Stand Up to Joint Pain website and complete the Stand Up to Joint Pain: Self-assessment.

  3. Arrange a phone appointment

    The Prima Health Care Support Team will contact you to arrange a time for your phone appointment to discuss priorities, develop goals and set up an action plan.

  4. Start the program

    The team will help to activate your personalised treatment plan.

FAQ's about Stand Up to Joint Pain program?

How do I know if I am eligible for the Stand Up to Joint Pain program?

To be eligible for the fully funded program, you must have:

  • Been diagnosed with knee or hip osteoarthritis
  • Held hospital insurance that includes cover for joint replacements for at least 2 months, and
  • Not have previously enrolled in a Stand Up to Joint Pain program funded by HBF.

Prima Health Solutions advise you must be willing to maintain medical supervision for existing medical conditions.

How will I benefit from the Stand Up to Joint Pain Program?

This program has been expertly researched and developed to integrate personalised physiotherapy plans and reviews, strength and mobility exercises, pain management strategies, and gentle exercise. Everyone's treatment plan will be different but will usually include a combination of:
  • Increasing the strength of the muscles that support the joints.
  • Losing weight (if applicable) and improving nutrition.
  • Increasing walking or other physical activity (within your capability).
  • Understanding and acting to manage stress, anxiety and/or depression.

What’s involved if I participate in the Stand Up to Joint Pain program?

You will receive a personalised online and telehealth physiotherapy program. The intensity of the physiotherapy support (one, three, four or five telephone or video appointments) is linked to clinical need based on the pain and functional difficulties as identified via the Stand Up To Joint Pain Assessment. Each program also includes the in-home Stand Up To Joint Pain - Strength, Mobility and Pain Management kit.

What is the cost of the Stand Up to Joint Pain program?

The Stand Up to Joint Pain program is available at no extra cost for HBF members who have:

  • been diagnosed with knee or hip osteoarthritis,
  • held hospital insurance that includes cover for joint replacements for at least 2 months, and
  • not previously enrolled in a Stand Up to Joint Pain program funded by HBF.

If you don’t meet the eligibility criteria but would still like to access support, please contact Prima Health Solutions directly for more information about pricing.

How does Stand Up to Joint Pain protect my privacy?

At HBF we respect the privacy of your personal information. We are committed to ensuring that the privacy and security of personal information remains protected. We are bound by the Australian Privacy Principles (APPs) set out in the Privacy Act. Please visit our website for more information.

Our program delivery partner, Prima Health Solutions, provides the Stand Up to Joint Pain program on behalf of HBF and must uphold the same standards for privacy. For more information please visit Prima Health Solutions Privacy Policy page.

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Find out more about Stand Up to Joint Pain program

If you’d like to find out more about Stand Up to Joint Pain, call us on 1300 886 513 or email us at hbfhealthservices@hbf.com.au