133 423

Order a card

Here’s how to get an HBF member card - and how they make health claims easy.

Your HBF member card

Every adult on your policy will be sent a member card in the mail when you sign up to HBF. It will include your membership number so keep it in a safe place. You can also order cards for your dependants via myHBF. HBF Member Card

When do I need my member card?

Many healthcare providers like dentists, opticians, physiotherapists and chiropractors let you ‘claim on the spot’ with your member card. Swipe your member card and all you’ll pay is the difference between the provider’s fee and how much we contribute towards your treatment.

You’ll also need your member card - or the membership number on it - to register and login to myHBF, where you can manage and understand your health policy online.

Can I claim without my member card?

If you forget your card on the day of treatment, you can still claim via myHBF, the HBF app, in person or by mail. You won’t need your member card, but you will need your membership number.

Replace a lost HBF member card

You can replace a lost or stolen HBF member card via myHBF or the app.

It looks like you're from Outside Australia

We need to confirm your location to show you the correct content, products and pricing.

No, I'm not from Outside Australia

Sorry, your product selection isn't available if you live outside Western Australia.

Our products and prices differ from state to state. So we need to make sure you're looking at the right information to give you an accurate quote.

You're about to see content designed for people outside WA.

Content, products and pricing information is different if you live in Western Australia.

Oops! This product isn't available in your state

The product you’ve selected isn’t available for purchase in your state.

Please select your state or territory

We need to confirm your location to show you the correct content, products and pricing.

Change your state or territory

If you change location, we'll reset your quote and refresh the page to show you the content, products and pricing relevant to your location.

WA NSW VIC SA TAS NT QLD ACT I'm visiting from outside of Australia