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How-to guides
Check out our simple how-to guides to assist you in managing your HBF cover online, anytime.
Tools and articles to help you take control of your cover, claim successfully and keep your cover in step with your needs.
How-to-guides
Manage cover and make claims
The HBF App makes it easy to claim, check your cover, change your details and more.
Learn how claiming works
Here are the different ways you can claim for hospital and extras treatments.
Could you be getting better value? Select what’s important to you now, and we’ll find cover to suit your needs.
Maximise value from your cover when you claim. And when you’re not claiming, use your HBF Member Perks for discounts and offers on everyday stuff.
Hospital procedures
Learn about common hospital treatments, what costs to expect, and how to get the most from your health insurance.
Minimise extras out-of-pockets
Member Plus providers help you save on Dental, Optical and Pharmacy.
Minimise hospital out-of-pockets
Member Plus hospitals can help you save on medical bills.
Private hospital guide
Understand your hospital cover and reduce stress during your stay with our simple hospital guide.
Discounts and offers
Save on movies, fitness, clothes and more.
Take advantage of services and programs that go above and beyond to serve our members.
Stay healthy
Access benefits for Flu vaccinations, weight management, health checks and more.
Recover and manage conditions
We offer support for osteoarthritis, cardiovascular disease, diabetes and more.
Get health care at home
Claim for some extras services delivered through your phone, tablet or computer.
Don’t just use extras cover when you’re broken and need fixing. Use it to live better and feel healthier.
Bookmark this one! Understand your hospital cover and reduce stress during your stay with our simple hospital guide.
Member assistance
At HBF, we’re here for you if you need us. If you or a family member needs support, we're here to help.
Opinion panel
The HBF opinion panel has been created to hear our members thoughts on a broad range of topics. We invite you to join.
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