New HBF digital member card
Who needs another card in their wallet? Download the digital member card and use your phone to tap and claim at a HICAPS terminal for your covered extras services.*
Getting your diet and nutrition right can help you feel more energised, maintain a healthy weight, perform at your best, and reduce your risk of future health problems.1
But what does ‘eating right’ mean for you? Who can you trust to help you on your way to better health? That’s where the experts come in.
Nutritionists and dietitians can give you expert advice on healthy food choices and the relationship between your body, your diet and your health.
HBF extras can pay benefits towards consultations with an approved dietitian or nutritionist.
Both nutritionists and dietitians can advise you on healthy food choices that may help with things
Dietitians have additional qualifications and can give you personalised dietary advice that may help
you manage health conditions such as:
A dietitian can also provide nutritional support for things like:
Before booking a consultation, call us on 133 423 to check that your provider is listed as an approved HBF dietetics or nutrition provider.
Flex 50 and Flex 60 Extras are changing on 1 January 2022. See details in product sheet: Flex 50 Extras Product Sheet (PDF) | Flex 60 Extras Product Sheet (PDF)
Remember, everyone on your cover gets their own annual limit. That means each person, including dependants, can claim up to the limits shown above.
Sign up online
Once you have picked an extras product that provides the right level of dietetics and nutrition cover
for you, you can sign up
online in just a few minutes or contact us.
Serve any applicable waiting periods
If you are new to private health
insurance, you may need to serve waiting periods. If you are changing your level of cover or
switching from another fund, waiting periods may apply so please contact us before starting treatment.
Check your benefits and limits
You can check your dietetics and nutrition benefits and annual limit by logging into
the HBF app or myHBF. You can see your annual limits at any time, but you will need a service quote from your provider to complete a benefit quote.
Book an appointment
You can book an appointment with any dietitian or nutritionist that is an approved provider with HBF. To see if your provider is covered, call us on 133 423.
Most providers give you the option to claim electronically via a system called HICAPS. To do this, simply swipe your HBF member card when you pay and HBF will pay the provider on-the-spot. All you will need to pay is the ’gap’; this is the difference between what your dietitian or nutritionist charges and the benefit that HBF pays on your behalf.
Alternatively, you can pay the provider in full and submit your accounts and receipts to HBF by one of the following methods:
Eligible members on some hospital and extras covers may have access to a range of healthy living services including:
Support your healthy eating plan with a fully covered* health assessment designed to identify some early warning signs for chronic disease.
Get up to 100% back^ on a weight loss program clinically tested by the CSIRO, designed to improve your health.
Support for eligible members with conditions such as diabetes, osteoarthritis or heart disease.
We'll help you find our best cover that suits your needs.
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