This year we will send your tax statement information directly to the Australian Taxation Office (ATO). We will not be sending you a tax statement.

This is due to changes made by the Australian Government to make health insurance simpler. The changes mean you no longer need your tax statement to submit your tax return.

We will send your tax statement information directly to the ATO by 15 July 2019. Your tax return will not show this information until after this date.

If you’d like a copy of your tax statement for your records, from 1 July 2019 you’ll be able to access it by logging into myHBF or request it by calling us on 1300 802 456.

When you log into myHBF you can access your tax statement using the following steps:

• Navigate to the drop-down arrow next to your name in top right-hand corner,
• Select ‘Request a document’
• Select ‘Tax Statement’ in the Document type section
• Select the relevant Financial year
• Select ‘Create tax statement’

If you lodge your tax return online through myTax or through a registered tax agent, your health insurance information should be pre-filled in your tax return. We will send the most up to date information to the ATO. You will need to check the pre-filled information and click to accept it.

If you believe the pre-filled health insurance information is incorrect or if you submit a paper tax return, from 1 July you’ll be able to access your tax statement by logging into myHBF or request it by calling us on 1300 802 456.

To update your rebate tier, log into myHBF and in the ‘My Details' menu click on ‘My rebate details’. Alternatively, call us or visit your local branch and our friendly Member Relationship Consultants will be able to help you out.

Yes, the process is still the same as if you received a printed copy of your tax statement. The only difference this year is that we will send your tax statement information directly to the ATO.

If you need assistance with your tax return, please contact the ATO on 13 28 61 or visit the myTax website.

HBF is required by law to send members a document summarising their Private Health Insurance Cover. These documents are commonly known as a Private Health Information Statement (PHIS) or a Standard Information Statement (SIS). Members who have a hospital cover that is classified as either Gold, Silver, Bronze or Basic will receive this information in the form of a PHIS which will include information about what is, and is not, covered based on the new tiers and clinical categories of treatment.

Members who have a hospital cover that is not classified as Gold, Silver, Bronze or Basic, or who have Extras cover will continue to receive a SIS until April 2020.

No, you don’t need either of these documents to complete your tax return.

Our Privacy Collection Statement provides comprehensive information on how we collect, hold, use and disclose your personal information. The privacy of your personal information is important to us. We are committed to ensuring that the privacy and security of your personal information remains protected.

We have made some changes to our Privacy Collection Statement effective from 24 May 2019. All members will receive an updated version of this document with their tax information letter or email.