COVID-19 payments to members
HBF is returning $42 million to members who held Hospital and/or Extras cover between 25 March 2020 and 30 June 2020.
See how HBF uses, manages, stores and discloses your personal information.
We respect the privacy of your personal information.
information it collects from those it interacts with, including HBF members, providers and the general public who
may use the HBF website, participate in HBF events or obtain quotes.
information that we hold and make a complaint about the way your information is being handled by HBF and how HBF
A Collection Statement (also sometimes referred to as a Privacy Statement or Privacy Information) is directed
specifically to the relationship you are entering into with HBF. For example when you purchase a health insurance
product from HBF, we will provide you with a Private Health Insurance Collection Statement; if you are a participant
in the HBF Run for a Reason you will have been provided with a Privacy Statement within the Terms of Entry that
relates to how HBF manages your personal information for that event.
If you want to understand in detail how HBF will handle your personal information as a result of the purchase of an
insurance product from HBF, as a result of entering an event that is run by HBF or where you have formed another
relationship with HBF this page contains links to the Collection Statements that will have been provided to
you on that purchase or on entering that relationship for your reference.
Please note that more than one Collection Statement may be relevant to you if you have entered into a variety
of interactions with HBF. Please feel free to contact us if you have any questions.
Statements, the countries where personal information about you may be disclosed to or accessed from in the
course of HBF’s functions and activities are listed below. This list does not include countries where you
may have specifically instructed HBF to send your information or expressly consented to HBF sending your
information. HBF may also disclose or provide access to personal information about you to recipients in other
countries from time to time that are not on this list, where HBF’s service providers or other third
parties hold data or where their IT operations may be located.
This list is updated from time to time. You can visit the HBF website at any time to view the latest version.
Please feel free to contact us if you have any further questions.
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