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Member health programs & services

Get access to a range of evidence-based programs and benefits designed to support your health and wellbeing. Best of all, it’s free for eligible members^*.

What are health programs?Chronic health conditions Joint pain Weight Management Mental health Proactive health Telehealth

Knee and hip osteoarthritis

HBF has partnered with allied health providers including physiotherapists and exercise physiologists to offer programs that assist members who are managing osteoarthritis with pain management strategies, exercise plans, and nutrition information.

Osteoarthritis Healthy Weight for Life
Health Support Program - Get help managing knee and hip osteoarthritis symptoms with a guided 18‑week program which supports weight loss, increased mobility and better pain management.

How do I know if I’m eligible for a program?

Eligibility for health programs depends on your HBF cover. Some programs are included in Hospital cover, and some programs are included in Extras cover.

Eligibility may also depend on program-specific clinical criteria. For example, you may need to have an official diagnosis for a condition, or you may need to have a certain body mass index (BMI) to be eligible for certain health programs.

The best way to find out if you’re eligible is to visit the page specific to the health program you are interested in, call us on 1300 886 513, or fill out our Health Support Program enquiry form.

Who can I talk to for more detail on health programs?

If you would like to speak to our Health Programs team about your specific circumstances, please call 1300 886 513.

I’m not an HBF member. How can I get access to health programs?

Cover for our health programs is only available to eligible HBF members. To discuss your private health insurance needs, please call us on 133 423.

Where is the Stand Up to Joint Pain program?

The Stand Up to Joint Pain program has been discontinued by our delivery partner, Prima Health Solutions. We have two alternative programs to assist members managing osteoarthritis, Osteoarthritis Healthy Weight for Life and the GLA:D program. To learn more about these programs please visit Joint Pain or contact our Health Programs team.

Not an HBF member?

Tell us about yourself and your health needs, and we'll find our best cover to suit your needs.

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Still have questions?

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