
Why choose Basic Extras?
Explore Basic Extras
Included services
An inclusion is a treatment, service or good that we will pay a benefit towards. Basic Extras includes cover for the following 8 services:
- Chiropractic
- General Restorative Dental
- Healthy Living Programs
- Optical
- Osteopathy
- Physiotherapy
- Preventative Dental
- Urgent Ambulance
If you need cover for any of the excluded services, you may want to compare our higher cover options.
Excluded services
An exclusion is a treatment or service which is not included on your cover. No benefits are payable towards excluded treatments or services. If you choose to be treated for an exclusion as a private patient, you will incur significant out-of-pocket costs.
Basic Extras excludes cover for the following services:
- Appliances, Prostheses and Aids
- Dietetics and Nutrition
- Exercise Physiology
- Eye Therapy
- Hearing Aids
- Major Dental and Implants
- Natural Therapies, including remedial massage
- Occupational Therapy
- Orthodontics
- Pharmaceuticals (non PBS)
- Podiatry
- Psychology
- Speech Therapy
If you need cover for any of the excluded services, you may want to compare our higher cover options.
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Frequently asked questions
What is Basic Extras?
What is health insurance?
What is an annual limit?
An annual limit is the maximum amount of money you can claim for a service within a calendar year. Each person on your policy has their own annual limits.
How much will I get back when I make an extras insurance claim?
The amount you can claim back on extras services depends on your benefits (the amount you get back when you claim) and your annual limits (the maximum amount you can claim in a year).
Nearly all extras insurance policies only cover services to a limited extent, which means you'll usually pay for some of the service out of your own pocket.
What makes extras insurance worthwhile is that Medicare generally doesn't cover extras services, so without extras insurance you'd have to cover the full cost of treatment every time you receive a service.
What does extras insurance cover?
The specific extras services you're covered for depends on your health fund, level of cover and the specific policy you choose. Here are some examples of common services extras insurance can cover:
- Dental treatment — this includes preventative dental, general restorative dental, major dental and implants, and orthodontics
- Physiotherapy
- Optical - glasses and contact lenses
- Chiropractic treatment
- Podiatry
What isn't covered by extras insurance?
Extras insurance (also called extras cover or ancillary cover) helps cover the cost of everyday healthcare services in Australia, such as dental, physiotherapy and optical. These services are generally not covered by Medicare.
Private health insurance cannot pay for out-of-hospital medical services like GP visits, specialist consultations, scans, blood tests or eye exams. These are typically covered by Medicare instead, as health funds are not permitted to pay benefits for these services.

