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Frequently asked questions
Find quick answers to our members' most commonly asked questions.
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What is the cost for participating in an HBF health support program?
The COACH Program, At Home Alcohol Detoxification, Mind Matters, CSIRO Total Wellbeing Diet, Osteoarthritis Healthy Weight for Life, and GLA:D are fully covered for members who hold eligible HBF hospital cover and meet the programs’ eligibility criteria. See individual program pages for more information on eligibility criteria.
What additional benefits do I get as an HBF health member?
HBF health members can access a great range of HBF Member Perks including discounts on gym membership, eye care, entertainment and much more.
Are spectators welcome?
I’m part of a charity that would like to register, what should I do?
What if I don’t have eligible hospital cover? Can I still access treatment from Esus Centre?
Helpful articles
Learn more about our health support programs.
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HBF Dental
See what's on offer at HBF Dental centres.
HBF Health Programs
HBF offers a range of special programs and benefits to help eligible members stay healthy, get healthy, and manage chronic conditions.
HBF Member Perks
Browse discounts, deals and other perks available to HBF members.
Pharmacy services
Use your HBF cover to access benefits and services at Member Plus Pharmacies.
HBF Telehealth benefits
Telehealth can be delivered through your phone, tablet or computer. Here’s what’s covered under HBF extras.
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