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Find quick answers to our members' most commonly asked questions.
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What is the cost for participating in an HBF health support program?
The COACH Program, Osteoarthritis Healthy Weight for Life, and GLA:D are fully covered for members who hold eligible HBF hospital cover and meet the programs’ eligibility criteria. See individual program pages for more information on eligibility criteria.
What additional benefits do I get as an HBF health member?
HBF health members can access a great range of HBF Member Perks including discounts on gym membership, eye care, entertainment and much more.
I’ve had a joint replacement, could I still benefit from GLA:D®?
To promote full clinical recovery from a joint replacement procedure, it is recommended that participation in GLA:D® be avoided for 12 months following the procedure unless otherwise indicated by your treating specialist.
If you have had total joint replacements in all hips and knees, the GLA:D® program is not suitable, and your treating physiotherapist or accredited exercise physiologist is best placed to guide you on alternative exercise therapy.
I’m already booked in for a joint replacement, could I still benefit from GLA:D®?
What if I don’t have eligible hospital cover? Can I still access treatment from Esus Centre?
Helpful articles
Learn more about our health support programs.
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HBF Dental
See what's on offer at HBF Dental centres.
HBF Health Programs
HBF offers a range of special programs and benefits to help eligible members stay healthy, get healthy, and manage chronic conditions.
HBF Member Perks
Browse discounts, deals and other perks available to HBF members.
Pharmacy services
Use your HBF cover to access benefits and services at Member Plus Pharmacies.
HBF Telehealth benefits
Telehealth can be delivered through your phone, tablet or computer. Here’s what’s covered under HBF extras.
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