
Personalised recovery support to achieve your mental wellbeing goals.
Tailored to your needs
Practical advice from qualified mental health professionals
Easy to access
How to get started
Registration
Schedule your assessment
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FAQ's about the HBF Mind Matters program
How do I know if I am eligible for the HBF Mind Matters program?
To be eligible for the fully covered* program you must:
- Be aged between 18 and 64 years
- Have a diagnosed mental health condition
- Have paid up to date eligible* Gold, Overseas or Prime Package Silver Plus hospital covers and have served the 2-month waiting period for hospital and psychiatric services
- Have experienced one or more overnight admissions to a private hospital for mental health treatment in the past 12 months
Where can I access mental health support if I don’t meet the eligibility criteria for the HBF Mind Matters program?
HBF’s Mental Health Hub includes a range of insightful articles and resources to support mental wellbeing. The Australian Department of Health Head to Health website brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources.
HBF offers a range of extras products that include cover for psychology services. Visit HBF extras insurance or call 133 423 to discuss a level of cover that meets your needs.

Find out more about HBF Mind Matters
If you’d like to find out more about HBF Mind Matters, call us on 1300 886 513 or fill out our Health Support Program enquiry form
Please note: This is not a crisis service. If urgent emergency care is required, please call 000 or Lifeline 13 11 14