Employee health cover benefits with HBF

Waiting periods when you switch

If you switch to HBF within two months of leaving another Australian health fund, you won’t have to re-serve any waiting periods that you have already served with your previous insurer. For waiting periods that have been partly served, you’ll only have to serve the remainder of the waiting period before being eligible to claim benefits. Waiting periods will apply for any new services you were not covered for previously, for any higher benefits and/or higher annual limits, and if you decrease your hospital cover excess level.

Annual limits on extras cover

Any claims you have made with your previous fund this calendar year will result in an adjustment of the annual limit you can claim with us for the rest of the year. For example, if you have claimed $300 on Occupational Therapy with your current fund and you join HBF on Top 70, which has an annual limit of $400, you may only be able to claim $100 with us this calendar year. Remember, most extras annual limits reset on 1 January each year.

If your new HBF cover has a service with a lifetime limit, we will take into account all claims you have made for that service previously, regardless of the year they were made.

30 day cooling off period

If you change your mind, you can cancel your new cover or return to your previous cover with our 30 day cooling off period. Just make note of the below:

• If you cancel your new hospital or extras cover during the first 30 days of holding that cover, you will receive a full refund for any premiums paid.
• If you choose to move back to your previous level of cover during the first 30 days of holding the higher level of cover, you will receive a refund for the difference in premiums paid (if your new level of cover is higher and you have not made any claims in that time).

Call us on 133 423 or visit your nearest branch to make a change to your policy or discuss your cover options.