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Overseas Visitors Health Cover

Get access to a world class health system while you’re in Australia. Whether you're visiting for a short holiday or have a working visa, we have a range of Overseas Visitor Health Cover (OVHC) options available.
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Working visas

Cover for visas: 482, 485, 417, 188, 403, 407, 408 and more.

A working visa lets overseas visitors live and work in Australia for a set period. Most working visas include a condition (such as 8501) requiring holders to maintain adequate health insurance during their stay.

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What matters most is

What is an emergency?

An emergency is a serious illness or injury that poses an immediate risk to your life or long-term wellbeing.

In an emergency, call 000 (triple zero). They will send an ambulance who can provide immediate treatment and/or take you to hospital (if required).

Members who have Overseas Working Visa Hospital or Overseas Working Visa Hospital and Medical cover have peace of mind with unlimited emergency ambulance transport to any Australian hospital emergency department included in their cover.

Different kinds of care

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In Australia, general practitioners (GPs) are the first point of contact for medical care. They handle check-ups, diagnose illnesses, prescribe medication, and refer patients to specialists when needed.
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In Australia, specialists focus on specific fields like cardiology or dermatology. Patients usually need a GP referral for diagnosis, treatment, or ongoing care.
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In Australia, a pharmacy (or ‘chemist’) is where you get medication. Some require a doctor’s prescription, while others are available over the counter.
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HBF Member Perks

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HBF members get access to a range of offers as part of our Member Perks program. You’ll find discounts on gym memberships, shopping, entertainment and more.*

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Health programs

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Eligible HBF members can get help staying healthy, managing a health condition or accessing mental health programs. With extras our members can access Telehealth services and more.

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Mental health

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Discover how HBF health insurance can help with the costs of mental health treatment and explore a range of resources designed to support your wellbeing.

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Depending on the type of visa you hold, you may be required to take out an appropriate level of Australian private health insurance. This is typically indicated as ‘Condition 8501: Health Cover’ on your visa. If this condition is attached to your visa, you’ll need to have and maintain private health cover for the duration of your stay in Australia.

We offer two Overseas Visitors Health cover options for people visiting Australia for work - Working Visa Hospital and Working Visa Hospital and Medical - which are both compliant with condition 8501 for visa subclasses 482, 485, 403, 407, 408, 489 and more.

Visas we cover

Emergency Care

In an emergency, call 000 for an ambulance or go to the nearest hospital. Emergency treatment will be provided regardless of insurance status, but you’ll be billed if you’re not covered.

General Practitioner (GP)

Contact a local GP (doctor) for non-emergency issues. If you have Overseas Working Visa Hospital and Medical cover, benefits may be payable towards appointments with a local GP.

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HBF’s Overseas Working Visa Hospital, and Overseas Working Visa Hospital and Medical products both satisfy the health insurance requirement under Condition 8501 for a variety of visas.

See eligible visas we cover

You can start using your cover as soon as you’ve finished serving the waiting period applicable to the treatment or service you intend to receive. Before you make an appointment, we recommend you do the following:

  1. Research HBF Member Plus providers. We have agreements in place with providers across Australia, so choosing an HBF Member Plus provider can help you reduce any out-of-pocket costs that may apply.
  2. Get a benefit quote. This will tell you exactly how much HBF will cover, and any out-of-pocket costs you’ll have to pay. Call us on 133 423, or for extras services such as dental and physiotherapy, get an instant extras benefit quote in myHBF.
HBF Overseas Visitors Health Cover (OVHC) can only be used while you are in Australia and does not extend to international travel, meaning any medical or hospital treatment outside Australia is not covered. If you leave the country during your visa period, you’ll need separate travel insurance to cover healthcare overseas.
If you become a permanent resident or citizen of Australia, you can enrol in Medicare. To stay covered with HBF, you will then need to change your Overseas Visitors Health Cover to a domestic health cover policy.

Yes, HBF cover applies Australia‑wide, including rural and regional areas. Doing specified or regional work (e.g. farm, hospitality, healthcare, construction) does not void your cover.

You’ll receive your policy certificate once your policy has been set up and payment has been processed. In most cases, this is sent by email shortly after you complete your purchase.

You can also access your certificate anytime by logging in to your online account. If you don’t receive it or need it urgently (for visa or compliance purposes), contact HBF and they can resend it for you. 

Language and communication

If you’d like to speak with us in a language other than English, call 133 423 (+61 8 9265 6111 if you’re overseas) and we’ll be happy to assist via an interpreter.
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Still have questions?

However you want to connect with us, we’re here for you.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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