*Price may be subjectto change upon checkout.
The following branches will have extended opening hours on Thursdays (until 9PM) and Saturdays (until 5PM):
Joondalup, Karrinyup, Morley, Carousel, Booragoon, Midland and Rockingham.
We have 17 branches conveniently located in WA. Use our branch locator tool to find the branch closest to you.
With a myHBF account you can:
• Update your personal details
• Update or add payment details
• Make a claim
• Order a new card
• View policy details.
For general enquiries, please contact our Member Services Team
If you have a compliment or complaint please email our dedicated Member Experience team. Here is our complaints process.
From Monday to Friday (WST) 6AM-6PM and Saturday 7AM-4PM (WST). For international enquiries, please call +61 8 9265 6111.
For 24 hour home, car and travel insurance claims, please call 1300 559 867.
Please post all written enquires or feedback to the address to the right and we will endeavour to respond to you within seven days.
For all media enquiries, please contact Andrew Walton, Group Public Relations Manager on 0438 925 050
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Content, products and pricing information is different if you live in Western Australia.
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