COVID-19 payments to members
HBF is returning $42 million to members who held Hospital and/or Extras cover between 25 March 2020 and 30 June 2020.
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A Member Service Advisor will contact you within 3 business days.
Call centre hours (AEST)
Mon - Fri: 8 am - 9 pm
Sat: 9 am - 6 pm
+61 8 9265 6111
GPO Box C101
Perth WA, 6839
570 Wellington Street
Perth WA, 6000
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If you have a compliment or complaint, please email our Member Experience team. Please view our complaints process.
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