*Price may be subjectto change upon checkout.
From 19 June - 30 June, our call centre will be open until 7:30pm, Monday to Friday.
We have 19 branches conveniently located in WA. Use our branch locator tool to find the branch closest to you.
With a myHBF account you can:
• Update your personal details
• Update or add payment details
• Make a claim
• Order a new card
• View policy details.
For general enquiries, please contact our Member Services Team
If you have a compliment or complaint please email our dedicated Member Experience team. Here is our complaints process.
From Monday to Friday (WST) 6AM-6PM and Saturday 8AM-2PM (WST). For international enquiries, please call +61 8 9265 6111.
For 24 hour home, car and travel insurance claims, please call 1300 559 867.
Please post all written enquires or feedback to the address to the right and we will endeavour to respond to you within seven days.
For all media enquiries, please contact Andrew Walton, Group Public Relations Manager on 0438 925 050
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Our products and prices differ from state to state. So we need to make sure you're looking at the right information to give you an accurate quote.
Content, products and pricing information is different if you live in Western Australia.
The product you’ve selected isn’t available for purchase in your state.
If you change location, we'll reset your quote and refresh the page to show you the content, products and pricing relevant to your location.