
Why choose Flex 50?
50% back
Great value optical cover
Explore Flex 50
Inclusions
An inclusion is a treatment, service or good that we will pay a benefit towards. Flex 50 includes cover for the following 14 services:
- Chiropractic
- Dietetics and Nutrition
- Exercise Physiology
- General Restorative Dental
- Healthy Living Programs
- Natural Therapies, including remedial massage ($200 sub-limit applies)
- Major Dental and Implants
- Optical
- Osteotherapy
- Pharmaceuticals (non PBS)
- Physiotherapy
- Preventative Dental
- Psychology
- Urgent Ambulance
If you need cover for any of the excluded services, you may want to compare our higher cover options.
Exclusions
An exclusion is a treatment or service which is not included on your cover. No benefits are payable towards excluded treatments or services. If you choose to be treated for an exclusion as a private patient, you will incur significant out-of-pocket costs.
Flex 50 excludes cover for the following services:
- Appliances, Prostheses and Aids
- Eye Therapy
- Hearing Aids
- Occupational Therapy
- Orthodontics
- Podiatry
- Speech Therapy
If you need cover for any of the excluded services, you may want to compare our higher cover options.
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Frequently asked questions
What is Flex 50?
What is health insurance?
What is an annual limit?
An annual limit is the maximum amount of money you can claim for a service within a calendar year. Each person on your policy has their own annual limits.
How much will I get back when I make an extras insurance claim?
The amount you can claim back on extras services depends on your benefits (the amount you get back when you claim) and your annual limits (the maximum amount you can claim in a year).
Nearly all extras insurance policies only cover services to a limited extent, which means you'll usually pay for some of the service out of your own pocket.
What makes extras insurance worthwhile is that Medicare generally doesn't cover extras services, so without extras insurance you'd have to cover the full cost of treatment every time you receive a service.
What does extras insurance cover?
The specific extras services you're covered for depends on your health fund, level of cover and the specific policy you choose. Here are some examples of common services extras insurance can cover:
- Dental treatment — this includes preventative dental, general restorative dental, major dental and implants, and orthodontics
- Physiotherapy
- Optical - glasses and contact lenses
- Chiropractic treatment
- Podiatry
What isn't covered by extras insurance?
Extras insurance (also called extras cover or ancillary cover) helps cover the cost of everyday healthcare services in Australia, such as dental, physiotherapy and optical. These services are generally not covered by Medicare.
Private health insurance cannot pay for out-of-hospital medical services like GP visits, specialist consultations, scans, blood tests or eye exams. These are typically covered by Medicare instead, as health funds are not permitted to pay benefits for these services.


