Medical providers

Apply to join the Medical Gap Agreement

To apply to join our Medical Gap Agreement, please complete Medical Gap Application Form.

Please read the application carefully, fill out all required elements and ensure that you have read the terms and conditions. Once completed, return your signed form via email to medicalgap@hbf.com.au

On receipt of your application HBF is entitled, at its discretion to:

1. accept or reject your application to register under the Medical Gap Agreement. This discretion will be exercised reasonably taking into consideration any matters HBF considers relevant in the decision-making process; and
2. impose any reasonable conditions on registration. In the event of any such conditions, the Practitioner is required to comply with these conditions

Once processed you will be notified of the result of your application and if your application to join the Medical Gap Agreement is accepted you will receive an email outlining the specifics of your registration.

Register for Direct Billing Agreement

To register for the Direct Billing agreement, please complete a Direct Billing registration form and ensure that you have read the terms and conditions.

Please read the registration form carefully and fill out all required elements. Once completed, return your signed form via email to medicalgap@hbf.com.au

Once processed you will receive an email outlining the specifics of your registration.

Update your details

If you have already registered for an agreement with HBF and need to update the information we have on file for you, such as bank account information, contact numbers, email addresses, and postal addresses, you will need to fill out a Change of Details form.

This form should also be used to cease any provider numbers or locations that you are no longer using.

Please return your signed form via email to medicalgap@hbf.com.au once completed.

When your form has been processed, you will receive an email outlining the specifics of your change of details.