Work with us
Our people promise
Our people come from all walks of life, each bringing something different and unique to HBF. We're united by the connection we have to one another and the vibrant culture we have created at HBF – it's a place where we can all be our authentic selves.
Our People Promise is our commitment to deliver
We are HBF
Together, we're one big team filled with passion and personality. With a shared purpose to deliver for our members in the moments of matter.
Annual & personal leave
Generous leave entitlements including 13 days’ personal leave, 14 weeks’ paid parental leave for primary and secondary carers, and 20 days for domestic violence leave.
Community & workplace giving
Two paid annual volunteering days and optional workplace giving program.
Flexible and hybrid working options
Flexible working arrangements and 14 weeks paid primary carer parental leave.
Fully subsidised top-tier hospital insurance
Subsidised Corporate Gold Hospital cover is available for eligible employees.
Health and wellbeing
Free preventative health benefits and two paid wellness days every year.
Employee discounts
Access to corporate discounts across a range of retail, restaurants and hotels.
Grow your career
At HBF, we champion your career progression with a variety of learning and development opportunities.
What’s it like to work in our WA Member Contact Centre?
From our team culture and career opportunities to our top coffee spots and social events, here’s a glimpse into what you can expect.
Our values guide us in everything we do.
Members are our reason
Members are the reason we exist and are at the heart of everything we do.
We work as one
We act as one HBF, because we’re better together. We work not as individuals but as a team to achieve more.
We are brave
We are brave in the way we will tackle the future. We’re driven by curiosity and constantly look for better ways to work smarter, faster and more innovatively.
We do the right thing
We are open and honest in everything we do. We do what is right, not what is easy, and explain why we’re doing it.