Get more value from your cover
Learn how to manage your cover and get the best value from your membership with helpful tips, exclusive health programs, offers and discounts.
Tips for managing your cover
What you need to know to make a health insurance claim, including the easiest ways to get your benefits back.
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Avoid surprise costs and out-of-pocket expenses by understanding what services you’re covered for.
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Learn how to pay your HBF premiums, including online and direct debit.
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Freedom to use your cover your way
Access discounts and save on claims
Learn about common hospital treatments, what costs to expect, and how to get the most from your health insurance.
Hospital procedure guide
Member Plus providers help you save on pharmacy, optical and dental.
HBF Member Plus providers
Eligible members get treatments and services with no out-of-pocket costs at participating providers, so you can focus on your health - not your wallet.
No gap services
Member Plus hospitals can help you save on medical bills.
HBF Member Plus hospitals
Understand your hospital cover and reduce stress during your stay with our simple hospital guide.
Private hospital guide
HBF members get discounts on gym memberships, shopping, entertainment and more.
HBF Member Perks
Get more from your HBF cover
Eligible members can access a range of benefits to support their health and wellbeing.
Additional support and services
Learn how we can help you and your family through difficult times, so you can focus on what’s important.
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Join our Opinion Panel to help shape our business. You’ll be invited to complete surveys on topics like health cover, design and advertising.
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We’ve pulled together helpful information to guide you through tax time, including everything you need to know about rebates and loadings.
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Explore our Help Centre
Member benefits and programs
Flu vaccinations, health support programs, health checks and more.
Claims
When you can start claiming, telehealth and more.
Managing an existing policy
Make changes to your policy, order a member card and more.