New HBF digital member card
Who needs another card in their wallet? Download the digital member card and use your phone to tap and claim at a HICAPS terminal for your covered extras services.*
How to make a claim
Everything you need to know to make a health insurance claim, including the easiest ways
your benefit back
What you’re covered for
Avoid surprise costs and out-of-pocket expenses by understanding what services you’re
Important information about General Insurance
As of 1 July 2021, HBF will no longer offer general insurance products.
We want to assure our members that despite unprecedented times, we are here to help.
CUA Health is working with HBF
Later this year, CUA will begin working with like-minded not-for-profit HBF Health to deliver health cover to its members.
At HBF, we’re here for you if you need us. If you or a family member needs support, we're here to help.
Your added benefits
Check out the member offers and discounts that can save you money and help you live a
Your HBF account
How to update your details, change your policy and take control of your health insurance
Preparing for hospital
We’re making hospital visits smoother so you can focus on the most important thing: getting back to health.
The HBF opinion panel has been created to hear our members thoughts on a broad range of topics. We invite you to join.
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