Get the most of your membership

Take control of your health cover with myHBF. Make a health claim, update your personal details, manage your payments and much more.
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How to make a claim

Everything you need to know to make a health insurance claim, including the easiest ways to get your benefit back

Get started on your claim

What you’re covered for

Avoid surprise costs and out-of-pocket expenses by understanding what treatments and services you’re covered for

Check if you’re covered

Product Change FAQs

Find out why products are changing, what is changing, whether it affects you and what your options are

Find out what's changing

Your added benefits

Check out the member offers and discounts that can save you money and help you live a healthier life

Discover member discounts

Your HBF account

How to update your details, change your policy and take control of your health insurance

Manage your account

Premium increase FAQs

Find out why health insurance premiums increase, how they're calculated and how you can save

Learn more about premiums

Make a claim anywhere, anytime

Want to make a health claim but don’t have time to stop? Download our claiming app and you can make a health claim anytime, anywhere. Simply take a photo of your receipt and submit.