Login to myHBF to see your policy
You can access your product sheet by logging into myHBF to see exactly what you can claim on and how much you can claim.
How soon am I covered?
You’re covered the moment you purchase your health insurance policy, but you may have to wait before you can make a claim.
All health funds, including HBF, have waiting periods before you can claim to stop people from signing up, claiming and
leaving without making a significant contribution to the fund pool.
Waiting periods apply when you have:
Never had health insurance
Upgraded your level of cover
Rejoined after a break from cover
Check your policy documents in myHBF for details on your waiting periods.
Ask us for a benefit quote
If you’re being referred for a hospital or significant medical treatment, call us beforehand on 133 423
or visit a branch for in-depth details of what you’re covered for and information
that could help minimise your out-of-pocket costs.