133 423

Check I'm covered

Avoid surprise costs and get the most from your membership by finding out what you’re covered for.

Login to myHBF to see your policy

You can access your product sheet by logging into myHBF to see exactly what you can claim on and how much you can claim.

How soon am I covered?

You’re covered the moment you purchase your health insurance policy, but you may have to wait before you can make a claim. All health funds, including HBF, have waiting periods before you can claim to stop people from signing up, claiming and leaving without making a significant contribution to the fund pool.

Waiting periods apply when you have:

  • Never had health insurance

  • Upgraded your level of cover

  • Rejoined after a break from cover

Check your policy documents in myHBF for details on your waiting periods.

Ask us for a benefit quote

If you’re being referred for a hospital or significant medical treatment, call us beforehand on 133 423 or visit a branch for in-depth details of what you’re covered for and information that could help minimise your out-of-pocket costs.

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