New HBF digital member card
Who needs another card in their wallet? Download the digital member card and use your phone to tap and claim at a HICAPS or Smart Health terminal for your covered extras services.*
Osteoarthritis can make everyday tasks more difficult. That’s why HBF is offering eligible members access to a health and wellness program in partnership with Prima Health Solutions at no extra cost. The program aims to help members effectively manage knee and hip osteoarthritis symptoms.
Depending on the outcome of your initial assessment you will receive a treatment plan relevant to your circumstances, considering all areas of your physical and emotional wellbeing.
All consultations delivered virtually (via telehealth or telephone) by an experienced physiotherapist.
The program aims to reduce joint pain and stiffness and improve function, supporting you to move more freely.
Targeted strength, balance and mobility exercises designed to help stabilise joints and improve mobility.
Follow these four easy steps get started with the Stand Up to Joint Pain program.
Eligible members can participate in this program at no extra cost. To be eligible, you must have:
Visit the Stand Up to Joint Pain website and complete the Stand Up to Joint Pain: Self-assessment.
Arrange a phone appointment
The Prima Health Care Support Team will contact you to arrange a time for your phone appointment to discuss priorities, develop goals and set up an action plan.
Start the program
The team will help to activate your personalised treatment plan.
To be eligible for the fully funded program, you must have:
Prima Health Solutions advise you must be willing to maintain medical supervision for existing medical conditions.
You will receive a personalised online and telehealth physiotherapy program. The intensity of the physiotherapy support (one, three, four or five telephone or video appointments) is linked to clinical need based on the pain and functional difficulties as identified via the Stand Up To Joint Pain Assessment. Each program also includes the in-home Stand Up To Joint Pain - Strength, Mobility and Pain Management kit.
The Stand Up to Joint Pain program is available at no extra cost for HBF members who have:
If you don’t meet the eligibility criteria but would still like to access support, please contact Prima Health Solutions directly for more information about pricing.
At HBF we respect the privacy of your personal information. We are committed to ensuring that the privacy and security of personal information remains protected. We are bound by the Australian Privacy Principles (APPs) set out in the Privacy Act. Please visit our website for more information.
If you’d like to find out more about Stand Up to Joint Pain, call us on 1300 886 513 or email us at email@example.com
We need to confirm your location to show you the correct content, products and pricing.
If you change location, we'll reset your quote and refresh the page to show you the content, products and pricing relevant to your location.