New HBF digital member card
Who needs another card in their wallet? Download the digital member card and use your phone to tap and claim at a HICAPS or Smart Health terminal for your covered extras services.*
How to make a health claim, update your personal details and more
Get to know the myHBF dashboard. Find your inbox, make a health claim, check your extras limits and usage and view your health products.
Make a health claim easily in myHBF by uploading accounts or receipts.
Edit the personal details such as email, phone or address for anyone on your policy.
You can log into myHBF using your member number and password.
Review your annual limit for the year for each service, along with how much benefit you have remaining.
Select your preferred payment method and modify your account details.
We need to confirm your location to show you the correct content, products and pricing.
If you change location, we'll reset your quote and refresh the page to show you the content, products and pricing relevant to your location.