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How to use myHBF

How to make a health claim, update your personal details and more

How to navigate the dashboard

Get to know the myHBF dashboard. Find your inbox, make a health claim, check your extras limits and usage and view your health products.

How to make a health claim

Make a health claim easily in myHBF by uploading accounts or receipts.

How to update your personal details

Edit the personal details such as email, phone or address for anyone on your policy.

How to log in

You can log into myHBF using your member number and password.

How to view your Extras usage and limits

Review your annual limit for the year for each service, along with how much benefit you have remaining.

How to update your payment details

Select your preferred payment method and modify your account details.

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