Help Centre

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Health insurance explained

Gold, Silver, Bronze and Basic cover explained, what is an excess and more.

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Claims

When you can start claiming, telehealth and more.

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Manage your membership

Access your cover online, order a member card, manage members on your policy and more.

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Member benefits and programs

Flu vaccinations, health support programs, health checks and more.

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Information for health providers

Important information for medical, ancillary and hospital providers.

Not sure where to start?

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However you want to connect with us, we’re here for you.

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