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Take control of your HBF cover

Did you know you can make a health claim, update your personal or payment details and order a new card in myHBF.
New
HBF branches now taking appointments. We’re here to help at a time that suits you.

Contact HBF and we’ll answer any of your questions

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A Member Service Advisor will contact you within 3 business days.

Call centre hours (WST)

Mon - Fri: 6 am - 6 pm
Sat: 6 am - 4 pm
Sun: Closed

Overseas number

+61 8 9265 6111

By mail

GPO Box C101
Perth WA, 6839

HBF Headquarters

570 Wellington Street
Perth WA, 6000

Compliments & Complaints

If you have a compliment or complaint, please email our Member Experience team. Please view our complaints process.


Speak to our health cover specialists

We’ll help you find the right health cover for your needs and budget.