New HBF digital member card
Who needs another card in their wallet? Download the digital member card and use your phone to tap and claim at a HICAPS terminal for your covered extras services.*
Osteoarthritis can make everyday tasks more difficult. That’s why HBF is offering eligible members access to a health and wellness program in partnership with Prima Health Solutions at no extra cost to you. The program aims to help members effectively manage knee and hip osteoarthritis symptoms.
Delivered in three phases, the 18-week program is designed to promote long-lasting behaviour change.
All supporting products and materials are delivered to your door, with consultations delivered virtually by a Care Support Team of experienced health professionals.
You’ll be supported by a progressive dietary plan aimed at achieving sustainable weight loss and improved eating habits.
The program aims to reduce joint pain and stiffness and improve function, supporting you to move more freely.
Targeted strength, balance, and mobility exercises designed to help stabilise joints and improve mobility.
Your Care Support Team is made up of allied health professionals trained to help you get the most out of the program providing support and guidance via phone, SMS, email, private online message board, and post.
Understand if you are eligible
Eligible members can participate in this program at no extra cost. To be eligible, you must have:
Enrol to participate
Visit the Osteoarthritis Healthy Weight for Life website and click on “Enrol to Participate”. You will receive a confirmation email including an approval form to take to your GP or specialist.
GP or Specialist approval
Visit your GP or specialist to have them complete the approval form confirming your suitability for the program.
Send in your information
Return the completed GP or specialist approval form to the Healthy Weight for Life team to the specified email address.
Start the program
The Healthy Weight for Life team will post your Phase 1 kit and give you a call to begin to guide you through their 18-week program.
To be eligible for the fully funded program, you must have:
AND clinical need for either:
You must be willing to maintain medical supervision for existing medical conditions.
You will first need to obtain approval from your treating GP or specialist to confirm your suitability for the program. Once your GP approval confirmation is received, the phase 1 kit will be delivered to your home.
The program is delivered in 3 distinct phases over 18 weeks designed to encourage long term behaviour change.
Your Care Support Team will contact you throughout the program via phone, SMS, email, or through a secure message board. You are also encouraged to access the digital member hub to track progress, find great resources, and communicate with your Care Support Team.
At HBF we respect the privacy of your personal information. We process personal details on a daily basis and are committed to ensuring that the privacy and security of personal information remains protected. We are bound by the Australian Privacy Principles (APPs) set out in the Privacy Act. Please visit our website for more information.
If you’d like to find out more about Osteoarthritis Healthy Weight for Life, call us on 1300 886 513 or email us at firstname.lastname@example.org
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