Update your payment details

We can help you manage your cover online.

A step-by-step guide

Ensure that your information is accurate and up to date with these simple steps to check or update your payment details online or through the HBF App.

For other ways to pay your premium, explore our payments help page.

How to update your payment details on myHBF

Step 1. Login to myHBF

Visit hbf.com.au and select the ‘Login’ link from the top right-hand side.

Step 2. Select Payment

From the dashboard, select ‘Payments’ in the top menu and then the 'Edit payment details' link.

Step 3. Enter your payment details

You can update how you pay for your health insurance premium here. Choose your preferred payment method, frequency, and withdrawal date for your direct debit payments.

There is also an option to select the same bank account for your claim benefits to paid into.

Step 4. Confirm your details

Select the ‘Update payment details’ button to save your changes.

How to update your payment details on the HBF App

Step 1. Open the HBF App

Log in using your member number and password you created for your myHBF account. Alternatively, use your 4-digit PIN or fingerprint ID.

Step 2. Tap Payments

Tap on the ‘Payments’ button and head to the ‘How I pay my premiums’ section.

Step 3. Enter your payment details

You can update how you pay for your health insurance premium here. Choose your preferred payment method, frequency, and withdrawal date for your direct debit payments.

There is also an option to select the bank account for your claim benefits to paid into.

Step 4. Confirm details

Select the ‘Update’ button to save your changes.