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Take control of your HBF cover

Did you know you can make a health claim, update your personal or payment details and order a new card in myHBF.
HBF branches now taking appointments. We’re here to help at a time that suits you.

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A Member Service Advisor will contact you within 3 business days.

Call centre hours (AEDT)

Mon - Fri: 8 am - 10 pm
Sat: 9 am - 7 pm
Sun: Closed

Overseas number

+61 8 9265 6111

By mail

GPO Box C101
Perth WA, 6839

HBF Headquarters

570 Wellington Street
Perth WA, 6000

Media enquiries

Compliments & Complaints

If you have a compliment or complaint, please email our Member Experience team. Please view our complaints process.

Get in touch with HBF

We'll help you find our best cover that suits your needs.