If you received medical assistance while on a trip overseas, it's important to attach all your original medical, hospital or dental receipts with your travel insurance claim.
If you're making a claim for the theft of your personal items, you’ll need to attach the police report and any supporting documents showing your proof of ownership and the value of the stolen items. This can include original receipts, credit card vouchers, guarantee or warranty cards, statements, or valuations obtained before the theft.
When you're claiming for lost items, please also attach proof of ownership and value such as original receipts, credit card vouchers, guarantee or warranty cards, statements, or valuations obtained before the loss.
If you're making a claim for delayed luggage, please attach the delayed luggage report you received from authorities, as well as any original receipts for the replacement of essential items of clothing and personal requisites.