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HBF travel insurance

General Travel Tips

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General information

  • Never leave cases or valuables unattended or with anyone you don't know.
  • Make sure you have everything with you when you leave a taxi or transport.
  • Don’t put valuables in checked luggage.
  • Leave a photocopy of your passport and itinerary with a friend in Australia.
  • If you pay by credit card, make sure it’s processed in front of you.
  • Your valuables should not be kept in your room if you are not there.
  • Cash or sign traveller’s cheques as you need them, not before.
  • Report a loss or theft to the authorities immediately and get a written report.
  • Don’t keep receipts with purchased goods.
  • If you must leave valuables in the car, lock them in the boot so they are not
  • visible from outside the vehicle.
  • Make sure your suitcase is labelled inside and out with your name and address.

Please refer to your travel policy for conditions relating to claims. HBF recommends you visit smartraveller.gov.au for the latest travel advice.

Health tips

There are often added health risks when travelling overseas.
  • Speak to your doctor about special health requirements or vaccinations.
  • If you’re on prescribed medication, take extra and keep it in a separate bag. Also take a written note from your doctor advising that your medication is necessary.
  • Drink bottled water, avoiding ice wherever possible.
  • If you need to see a doctor, dentist or go to hospital, phone International SOS
  • (see the numbers on the reverse side) and they’ll provide nearby available
  • medical service providers.
  • Settle any routine or minor medical accounts with the overseas doctor then
  • make your claim when you return to Australia. Remember to keep all receipts
  • and documentation. If you make a claim, you’ll need to supply the name and
  • contact number of your local doctor and the treating doctor overseas.
For more detailed advice visit your doctor before you leave or The Travel Doctor at traveldoctor.com.au.
 

It is also worth purchasing travel insurance as soon as you book your trip because your cover will commence the day you purchase, meaning that if anything should happen before your trip, such as cancellation due to unforeseen circumstances, we've got you covered.

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