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How-to guides
Check out our simple how-to guides to assist you in managing your HBF cover online, anytime.
We can help you manage your cover online.
It’s easy to manage your cover on the go. Follow these simple steps to download the HBF App on your mobile today.
We recommend that you first register for myHBF before you download the HBF app to make your onboarding experience smoother.
If you’re already registered for myHBF, use your existing myHBF login details to access the HBF App.
Log in using your member number and password you created for your myHBF account.
Once you have logged into the App, you will be prompted to use fingerprint identification or create a 4-digit PIN passcode. If you decide that you no longer want to use face or fingerprint identification simply visit settings within the app and turn it off. You must have a compatible phone to set up this feature.
On the dashboard, scroll down to ‘Digital card’ and tap ‘Get your digital member card’ . Read terms and conditions associated with the digital member card.
If you are using an Apple device, tap on the ‘Add to Apple Wallet’ button at the bottom of the screen. Your digital member card is ready. Find it in your Apple Wallet.
As of now, Android users cannot add the HBF member card to the wallet.
For more information, you can visit HBF member card.
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