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Acupuncture
To be registered as an Acupuncturist with HBF, you must maintain registration with an accredited association which has been recognised by HBF. We recognise the following associations as appropriate accrediting bodies for Acupuncture:
- Acupuncture Association of Victoria (AAV)
- Australian Acupuncture and Chinese Medicine Association (AACMA)
- Australian National Acupuncturists and Chinese Herbalists Association (ANACHA)
- Australian Natural Therapists Association (ANTA)
- Australian Traditional Medicine Society (ATMS)
- Chinese Medicine and Acupuncture Society of Australia (CMASA)
- Federation of Chinese Medicine and Acupuncture (FCMA)
- Society of Natural Therapists and Researchers (SNTR)
How to register with HBF
We use the services of ARHG who accredit natural therapy associations and collect provider data. We automatically download provider information from ARHG on the 15th of every month.
There is no requirement to contact us for registration purposes. Please contact your association for all initial queries.
Claiming
We will pay benefits towards claims for Acupuncture where:
- you are an approved provider; and
- We have confirmed your accreditation with the ARHG; and
- We have also confirmed your accreditation with the ARHG for the location the service was delivered.
If you are registered with HICAPS or Healthpoint and meet the above criteria, you will automatically be able to claim with your HICAPS or Healthpoint provider number.
We will use your ARHG number to process claims if you are not registered with HICAPS or Healthpoint.
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Chinese Herbal Medicine
To be registered as a Chinese Herbal Medicine Practitioner with HBF you must maintain registration with an accredited association which has been recognised by HBF. We recognise the following associations as appropriate accrediting bodies for Chinese Herbal Medicine:
- Acupuncture Association of Victoria (AAV)
- Australian Acupuncture and Chinese Medicine Association (AACMA)
- Australian National Acupuncturists and Chinese Herbalists Association (ANACHA)
- Australian Natural Therapists Association (ANTA)
- Australian Traditional Medicine Society (ATMS)
- Chinese Medicine and Acupuncture Society of Australia (CMASA)
- Complementary Medicine Association (CMA)
- Federation of Chinese Medicine and Acupuncture (FCMA)
- Society of Natural Therapists and Researchers (SNTR)
How to register with HBF
We use the services of ARHG who accredit natural therapy associations and collect provider data. We automatically download provider information from ARHG on the 15th of every month.
There is no requirement to contact us for registration purposes. Please contact your association for all initial queries.
Claiming
We will pay benefits towards claims for Chinese Herbal Medicine where:
- you are an approved provider; and
- We have confirmed your accreditation with the ARHG; and
- We have also confirmed your accreditation with the ARHG for the location the service was delivered.
If you are registered with HICAPS or Healthpoint and meet the above criteria, you will automatically be able to claim with your HICAPS or Healthpoint provider number.
We will use your ARHG number to process claims if you are not registered with HICAPS or Healthpoint.
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Chiropractors
To be registered as a Chiropractor with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Clinical Psychologists
To be registered as a Clinical Psychologist with HBF you must be registered with Medicare Australia as a Psychologist and be endorsed as a Clinical Psychologist by the Psychology Board of Australia. We download provider files from Medicare and will confirm endorsements as required with the Australian Health Practitioner Regulation Agency (AHPRA).
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Dental Practitioners
To be registered as a Dentist with HBF you must be registered with Medicare Australia.
HBF Member Plus Dental Agreement
We have a large network of Member Plus dental providers, whose practices have chosen to enter into an agreement with us to help members minimise out-of-pocket expenses associated with preventive treatment. The terms of the Member Plus Dental Agreement apply to Member Plus dental providers.
Learn more about the HBF Member Plus Dental Agreement.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
Dental Hygienists, Dental Therapists, and Oral Health Therapists
Benefits on treatment provided by a dental hygienist, dental therapist, or oral health therapist are only payable when the provider has a Structured Professional Relationship with a dentist. The provider must always include the dentist’s provider number on applicable bills.
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Dental Prosthetists
To be registered as a Dental Prosthetist with HBF you must be registered with Medicare Australia.
HBF Member Plus Dental Agreement
We have a large network of Member Plus dental providers, whose practices have chosen to enter into an agreement with us to help members minimise out-of-pocket expenses associated with preventive treatment. The terms of the Member Plus Dental Agreement apply to Member Plus dental providers.
Learn more about the HBF Member Plus Dental Agreement.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Dietitians
To be registered as a Dietitian with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Exercise Physiologists
To be registered as an Exercise Physiologist with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Hypnotherapist
To be registered as a Hypnotherapist with HBF you must maintain registration with an accredited association which has been recognised by HBF. We recognise the following associations as appropriate accrediting bodies for Hypnotherapy.
- Australian Hypnotherapists Association
- Australian Society Clinical Hypnotherapists (ASCH)
- Australian Traditional Medicine Society
- Professional Hypnotherapists of Australia (PHA)
How to register with HBF
We receive provider data of Hypnotherapists registered with an HBF accredited association on a monthly basis. We will only register a Hypnotherapist as an Approved Provider once accreditation with an HBF accredited association has been confirmed.
In addition, you may complete the provider registration form below and return to the HBF Provider Support team.
HBF Provider Registration Form
Email provreg@hbf.com.au
Mail HBF Provider Support, GPO Box C101, Perth WA 6839
Registration enquiries can be directed to the Provider Support Team on 1300 810 475.
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Myotherapy
To be registered as an Myotherapist with HBF you must maintain registration with an accredited association, which has been recognised by HBF. The following associations are recognised by HBF as appropriate accrediting bodies for Myotherapy:
- Association of Massage Therapists (AMT)
- Australian Natural Therapists Association (ANTA)
- Myotherapy Association Australia (IRMA)
- Massage and Myotherapy Australia (AAMT)
- Society of Natural Therapists and Researchers Inc (SNTR)
How to register with HBF
We use the services of ARHG who accredit natural therapy associations and collect provider data. We automatically download provider information from ARHG on the 15th of every month.
There is no requirement to contact us for registration purposes. Please contact your association for all initial queries.
Claiming
We will pay benefits towards claims for Myotherapy where:
- you are an approved provider; and
- We have confirmed your accreditation with the ARHG; and
- We have also confirmed your accreditation with the ARHG for the location the service was delivered.
If you are registered with HICAPS or Healthpoint and meet the above criteria, you will automatically be able to claim with your HICAPS or Healthpoint provider number.
We will use your ARHG number to process claims if you are not registered with HICAPS or Healthpoint.
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Nutritionists
To be registered as a Nutritionist with HBF you must maintain membership of an accredited association, which has been recognised by HBF. The following associations are recognised by HBF as appropriate accrediting bodies for Nutrition:
- Australian Natural Therapists Association (ANTA)
- Australian Traditional Medicine Society (ATMS)
- Complementary Medicine Association (CMA)
- Australasian Association and Register of Practicing Nutritionists (AARPN)
- Australian Naturopathic Practitioners Association (ANPA)
- Society of Natural Therapists and Researchers Inc (SNTR)
How to register with HBF
We use the services of ARHG who accredit natural therapy associations and collect provider data. We automatically download provider information from ARHG on the 15th of every month.
There is no requirement to contact us for registration purposes. Please contact your association for all initial queries
Claiming
We will pay benefits towards claims for Nutritionists where:
- you are an approved provider; and
- We have confirmed your accreditation with the ARHG; and
- We have also confirmed your accreditation with the ARHG for the location the service was delivered.
If you are registered with HICAPS or Healthpoint and meet the above criteria, you will automatically be able to claim with your HICAPS or Healthpoint provider number.
We will use your ARHG number to process claims if you are not registered with HICAPS or Healthpoint.
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Occupational Therapists
To be registered as an Occupational Therapist with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Optical Providers
To be registered as an Optometrist with HBF you must be registered with Medicare Australia.
To be registered as an Optical Dispenser with HBF you must have an Australian Business Number (ABN). Contact the HBF Provider Support team for further information.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Osteopaths
To be registered as an Osteopath with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Physiotherapists
To be registered as a Physiotherapist with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Podiatrists
To be registered as a Podiatrist with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692
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Psychologists
To be registered as a Psychologist with HBF you must be registered with Medicare Australia.
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Remedial Massage Therapy
To be registered as a Remedial Massage Therapist with HBF you must maintain registration with an accredited association which has been recognised by HBF. The following associations are recognised by HBF as appropriate accrediting bodies for Remedial Massage Therapy:
- Association of Massage Therapists (AMT)
- Massage & Myotherapy Australia (AAMT)
- Australian Natural Therapists Association (ANTA)
- Myotherapy Association Australia (IRMA)
- Australian Traditional Medicine Society (ATMS)
- Australian Acupuncture and Chinese Medicine Association (AACMA)
- Australian Naturopathic Practitioners Association (ANPA)
- Chinese Medicine and Acupuncture Society of Australia (CMASA)
- Federation of Chinese Medicine & Acupuncture (FCMA)
- Massage Association of Australia (MAA)
- Society of Natural Therapists and Researchers Inc. (SNTR)
How to register with HBF
We use the services of the ARHG who accredit natural therapy associations and collect provider data. We automatically download provider information from ARHG on the 15th of every month.
There is no requirement to contact us for registration purposes. Please contact your association for all initial queries.
Claiming
We will pay benefits towards claims for Remedial Massage Therapy where:
- you are an approved provider; and
- We have confirmed your accreditation with the ARHG; and
- We have also confirmed your accreditation with the ARHG for the location the service was delivered.
If you are registered with HICAPS or Healthpoint and meet the above criteria, you will automatically be able to claim with your HICAPS or Healthpoint provider number.
We will use your ARHG number to process claims if you are not registered with HICAPS or Healthpoint.
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Speech Pathologists
To be registered as a Speech Pathologist with HBF you must be registered with Medicare Australia.
Electronic Claiming
If you are registered with either HICAPS or Healthpoint, you will automatically be able to claim electronically with HBF. For more information on electronic claiming please contact your service provider.
HICAPS 1800 805 780
Healthpoint 1300 301 692