Building and Contents Image


Compare our building and contents cover

Whether you choose comprehensive premium cover or our great value basic cover, you can trust us to look after your building and contents.

Accidental damage or accidental loss
Valuable items
Optional additional valuables cover
Contents at home in the open air
Burning out of electrical motors
Frozen food
Vet expenses if your pet is injured in a road accident
Flood cover (automatic)
New-for-old replacement cover (contents)
Alternative accommodation
Removal of debris and demolishing costs
Architects, surveyors and legal fees
Credit card and transaction card misuse
Replacing keys and recoding of locks and barrels
Fine art, paintings and works of art
CDs, DVDs, Blu-Ray discs and software
Most value

Premium cover

Accidental damage

Get a quote
20% of sums insured or $7,500. Whichever is greater (up to $2,500 per item)

Includes accidents

Up to $500


No limit

Quality cover

Listed events

Get a quote
20% of sums insured or $5,000. Whichever is greater (up to $2,500 per item)

Up to $2,000 for the events listed

Up to $500

Up to $500



Basic cover


Get a quote
$2,000 in total (up to $1,000 per item)

Up to $1,000 for the events listed



This table is a summary of significant features and benefits only. Please refer to the HBF Accidental Damage Home Insurance, HBF Listed Events Home Insurance and HBF Fundamentals Home Insurance Product Disclosure Statements (PDS) and policies for full terms and conditions.

FAQs about our cover

What does building and contents insurance cover?

HBF building and contents insurance provides extensive cover for your home, household goods and personal belongings against events like flood, fire, earthquake, theft, burglary and storm damage.

Your building cover includes:

  • residential buildings that you live in, including any professional offices or surgeries in those buildings
  • domestic outbuildings
  • fixed coverings to walls, floors and ceilings - these do not include fixed carpets, curtains or internal blinds
  • in built swimming pools and spas
  • fences and gates (limits may apply).

Everything else for your building is covered, up to the sum insured as listed on your policy schedule, apart from the specific items listed under “what isn’t covered by building insurance” which you can find in the PDS.

Your contents cover includes:

  • Household goods or personal belongings that are not fitted to your home
  • Money and negotiable contents
  • Accessories and parts for motor vehicles, bicycles, caravans, trailer or watercraft
  • Carpets, curtains or internal blinds

Remember, there are set maximum amounts that we’ll pay when you make a claim. These are included in your building and contents sum insured amount, which is listed in your policy schedule.

What is not included in my cover?

We will cover household goods or personal effects that are not fitted or fixed to buildings (this comes under your building insurance then), that you own or are legally responsible for. There are set maximum amounts that we will pay when you make a claim, and these are included in the contents sum insured amount.

Items that we don’t cover under our contents insurance:

  • Unset precious stones/semi-precious stones
  • Plants and trees growing outdoors, unless they are growing in pots or tubs
  • Pedal cycles while they are being used for racing or pacemaking
  • Motor vehicles, caravans, trailers or aircraft other than model or toy aircraft
  • Registered motorcycles or mini-bikes
  • Unregistered motorcycles or mini-bikes over 125cc
  • watercraft more than 4 metres long
  • watercraft less than 4 metres long that is powered by a motor of more than 10hp
  • jet skis

What does Accidental Damage insurance cover?

HBF Accidental Damage insurance provides premium cover for your home and contents for any accidental damage or loss from unintentional or unforeseen events, such as theft, fire, explosion, landslide, storm or flooding. It also covers any accidental breakage of things like windows, glass, mirrors and sinks.

Your cover also includes:

  • Alternative accommodation; in the event you are unable to live in your home as a result of building loss or damage we will cover the cost of alternative accommodation up to 12 months,
  • Debris removal and demolishing; we will cover the reasonable costs to demolish and remove any debris that results from loss or damage to your buildings or contents, up to 10% of your building or contents sum insured (in addition to the sum insured).
  • Contents in commercial storage facility; we’ll cover your contents for loss or damage whilst they are in a commercial storage facility in Australia up to the total contents sum insured, as listed on your schedule,
  • Contents in transit; we’ll cover your contents for loss or damage whilst they are being transported by a vehicle to your home, or to commercial storage facility within Australia up to $10,000,

What’s optional special valuables cover?

With Special Valuables insurance you can nominate an amount for your special valuable, and we’ll cover it for accidental loss or damage anywhere in the world for up to 90 consecutive days.

Unlike Accidental Damage insurance, Personal Valuables insurance covers the full amount of your insured item. That means if you insure a diamond ring for $8000 and then accidentally lose it, we will cover it for the full $8000 amount. Under an Accidental damage policy the most we will pay for this item is a maximum of $2500.

Items you can cover include:

  • Jewellery & watches
  • Stamp, cash or medal collections
  • Camera equipment, including accessories unless they are being used underwater, or to earn an income
  • Mobile phones, laptops and tablets
  • Sporting equipment, unless it is being used (doesn’t include bicycles)

I own items that are valuable and that I take away from the home. Are these items covered?

It depends on which policy you have. With Accidental Damage policy, your valuable items are covered away from home – up to 20% of your sum insured, or up to $7,500 in total per claim, with an item limit of $2,500. With a Listed Events policy or Fundamentals policy, valuable items are not automatically covered outside of your home.

If you have an item worth more than $2,500 that you take away from home, you can add an optional Special Valuables cover to your policy to make sure that the item is covered to its full value.

How much should I insure my home for?

When choosing an amount of cover for your home, make sure to think about what it will cost to completely rebuild your home, not just the resale value. An easy way to get an accurate estimate of the value of your home is to use our building calculator.

Alternatively, you can use this common method of estimating, which considers things that can increase building costs.

  • What would be the cost of rebuilding your house today, rather than when you originally built the home?
  • What materials are used in the building and its finishes?
  • How many levels are there? Is there a verandah?
  • Is there a garage or carport?
  • Is there a pool?
  • Consider the costs of hiring professionals such as architects, engineers or surveyors
  • What are the costs of council approval on plans and other fees?
  • Check if your policy covers demolition, debris removal, levelling or landscaping – because many don’t and you would have to pay extra.

How much should I insure my contents for?

When choosing an amount of cover for your contents, think about how much it would cost to replace each item, not what they’re currently worth. Our contents calculator is an easy way to work out the right level of cover for your contents.

When calculating the value of your contents, don’t forget to include items like:

  • Kitchen appliances and freestanding stoves
  • Carpets, blinds, curtains and rugs
  • Crockery, cookware and cutlery
  • Food in pantry and fridge
  • Artwork and books
  • Linen and towels
  • Clothes, shoes hats, handbags
  • Check if your policy covers demolition, debris removal, levelling or landscaping – because many don’t and you would have to pay extra.

What do I need to do in an emergency?

If you need to make emergency repairs to your house, let us know and we’ll organise one of our repairers to help you as soon as possible. Contact us on 1300 559 867 to lodge a claim and we will arrange these repairs for you.

I am moving house – do I need to take out two insurance policies to cover both addresses?

If you’ve entered a contract to sell your home, we’ll extend your building cover to the purchaser until one of the following:

  • the contract settlement date
  • the purchaser insures the home
  • the purchaser becomes liable for damage to the home

This cover will stop immediately if the sale contract is terminated, or your building insurance policy ends. Don’t forget, you will need to take out a separate policy for your new home.

I'm about to renovate my house – does home insurance cover renovations?

If you’re about to start a renovation, you need to let us know as the cover provided under your policy may change. During your renovation, we will not cover any damage caused by water entering the building through an opening made for any renovation or repair work. Also, we will not cover any structural defect, faulty design or faulty workmanship from when your home was first constructed or when it is being renovated.

I am going on holiday for 4 weeks – do I need to notify HBF?

If you’re leaving your house unoccupied for a continuous period of 60 days or more, it’s a good idea to let us know, as there may be changes and special conditions which we may need to apply to your policy.


Landlords, we’ve got you covered too

Our Landlord insurance helps to protect your investment property and contents, along with an option to protect your rental income – for added peace of mind.