Home insurance

Whether you're a homeowner, renter or landlord, get cover you can trust with HBF building & contents insurance.

Members affected by Cyclone Seroja should call our 24/7 claims helpline on 1300 559 867 for assistance. We’re also offering support with health insurance premiums. Call our Member Contact Centre on 133 423 or learn more here.

A few great reasons to choose HBF home insurance

  • Make a claim, 24/7

    We’re here to pay claims and make your life easy in the process. Our claims team are available for you to make a claim 24/7.

  • 3 levels of cover

    With three levels of cover to choose from and flexible optional extras, you’ll only pay for the cover you need… and no more.

  • New for old replacement

    Unlike some other insurers we’ll replace your contents with new equivalents, regardless of the age of your item.

  • Accidental damage cover

    Our accidental damage policy is cover you’ll find very useful. It takes care of your contents, from cracked TV screens to lost phones – anywhere in Australia!

  • Reliable, trusted suppliers

    We have a tried and tested network of builders and tradies, available around the clock for emergency repairs.

  • Rewarding your loyalty

    Under certain policies, we’ll provide you with alternative accommodation if you’re unable to live at home as a result of building or contents loss or damage*

Claiming made easy

Whilst every claim is different, there are always a few things you can expect with HBF: we’ll be available 24/7 to lodge your claim, we’ll move things along as quickly as possible, and we’ll keep you informed at every stage.

Need to make a claim? Follow these simple steps.

  • 1

    Lodge your claim on 1300 559 867

  • 2

    We’ll normally get back to you with a plan within 48 hours

Start your claim at any time of the day. Call 1300 559 867 to talk to a specialist.


Landlords, we’ve got you covered too

Our Landlord insurance helps to protect your investment property and contents, along with an option to protect your rental income – for added peace of mind.