Take control with The Coach Program

Take control of your heart health or type 2 diabetes with our six month telephone health coaching program

Evidence based coaching to achieve a healthier future

Our telephone health coaching program is clinically proven to help people with chronic conditions reduce their risk factors and achieve better health.

  • Evidence based

    Backed by highest levels of evidence in clinical trials

  • Complimentary with your hospital cover1

    This service is complimentary for all eligible HBF members1

  • Achieves results

    Shown to reduce anxiety, improve general health, mood & fitness

  • Tailored to your needs

    Each coaching session is customised to help you achieve your personal goals

  • Practical advice from qualified professionals

    Reliable & easy to digest information that helps you understand and take control of your risk factors

  • Easy to access

    Telephone support scheduled to suit wherever you are located in Australia

How to get started

Simply follow the three steps below to get started on your journey to better health

  1. Registration

    Complete and return the program registration form sent to you in the mail or contact the HBF health coach team to see if the program is right for you

  2. Schedule your call

    A HBF health coach will contact you to schedule a convenient time for your call

  3. Begin

    Start your heart health journey

FAQs about The Coach Program

If you have recently undergone a heart procedure we will contact you to offer the program. If you don’t hear from us and think you would benefit please call a HBF health coach on [08] 9265 6500 to discuss your suitability for the program. To be eligible you must:

  • Be 18 years or over
  • Hold an eligible hospital product

Reasons for taking good care of you heart health are clear, however many people are not achieving this for a variety of reasons. The Coach Program informs and supports you to get more out of your health care. Better heart care leads to overall improved health and quality of life.

While working with your GP is essential for good health, the most important person in managing your health is you. The Coach Program complements care from your usual providers with telephone health coaching suited to your needs, so you can take more control of achieving better health outcomes in the long term.

We understand life gets busy, which is why the program is designed to fit around your other priorities. We do our best to accommodate your preferred days and times and can even provide after-hours phone coaching. The Coach Program could even save you time by helping you understand how to get the most out of your GP and specialist consultations, as well as manage your condition more effectively.

By transforming factors that put you at risk into protective factors, you can improve your heart health and understand the influence that medications, nutrition, activity, lifestyle behaviours and regular blood monitoring can have on heart health.

Preventive measures shouldn’t stop after a procedure such as a bypass or stent and subsequent heart events and procedures are common. Bringing your risk factors such as cholesterol and blood pressure to within recommended targets is even more important after a procedure and The Coach Program provides proven and practical advice to assist.

No. The Coach Program is offered to you complimentary by HBF as a way to help you manage your health and wellbeing. It has no impact on the premiums you pay or the benefits you are entitled to under your current policy.


Find out more about HBF Coach

If you’d like to find out more about HBF Coach, call us on 08 9265 6500 or email hbfcoach@hbf.com.au