Financial support

If you’re experiencing financial hardship there are ways we can help you. Give us a call and depending on your current situation and how long you’ve been a member with HBF, we can discuss your options.

Woman sitting in a hospital bed looking at her phone

How we can help

If you’re experiencing financial difficulty, we have measures in place to support you. Please call us on 133 423 for more information.

Some benefits of keeping your health cover with HBF are:

  • You can choose to go to a private hospital for treatment and we will help you cover the costs.
  • You can choose the doctor that treats you, when you receive treatment and gain access to a private room.
  • There are usually shorter waiting periods for elective surgery.
  • You don’t have to pay the government’s Medicare Levy Surcharge if you earn over a certain amount.

Other resources

If you are facing financial difficulty, consider the following free, independent, and confidential support services: